Email Support Executive
- Category: Admin Executive
- Location: Bangalore, Karnataka
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 18K to 24K
- Published on: 2025/09/19
Location
Ashoknagar, Bengaluru, Karnataka
Benefits
Pulled from the full job description
Full job description
Job Title: CSR (Customer Service Representative) - Freshers
Location: Castle Street, Ashoknagar, Bengaluru, KA
Department: Financial Services
Job Type: Full-Time, Onsite
Workdays: 6 days, rotational week offs
Job Description
Answer inbound customer calls, emails, and chat inquiries regarding products, services, and account details.
Provide timely, accurate, and comprehensive information to customers related to credit facilities.
Address customer queries or concerns related to loan status, interest rates, and repayment schedules.
Resolve customer complaints by identifying the issue, offering solutions, or escalating the case to a higher authority if necessary.
Assist customers with the process of loan applications, documentation, and follow-ups.
Follow up with customers on pending payments or missing documentation.
Guide customers on how to access and use online banking services and mobile apps.
Job Types: Full-time, Permanent, Fresher
Pay: ₹17,000.00 - ₹1+,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Application Question(s):
Can you speak in Hindi Language?
Work Location: In person
Related jobs
-
Admission Associate Member
Handle student inquiries and provide course information. Assist students and parents in the admission process. Manage admission records and documentation. Coordinate with counselors and branch staff for smooth admissions. Maintain a high level of cus...
-
Admission Claim Officer
Responsible to manage converting leads. Providing in-depth information to prospective candidates includes counselling through phone, email, chat and social media. Identifying references through the existing students base to increase the sales pipelin...
-
Academic Counsellor - Female
Key Responsibilities Student & Parent Counselling Engage with students and parents to provide in-depth information about the Entrepreneurship Program, curriculum, career pathways, and startup incubation opportunities. Address concerns regar...