Alumni Assistant

As an Alumni Assistant, you will play a key role in ensuring our alumni and supporters feel connected, valued, and informed. This varied role includes:

Customer experience: Managing the alumni and supporter hotline and email inbox, providing exceptional service and addressing inquiries promptly and professionally via verbal and written communication .

Data administration: Updating our alumni database, maintaining accurate records, and generating reports to support our campaigns.

Program/Project support: Providing administrative support for a range of alumni engagement programs including but not limited to reunions, mentoring and faculty events

About you
The University values trust, accountability and excellence . As such, we see the importance of recruiting talent aligned to these values and are looking for a positive, enthusiastic team player who:

Has excellent customer services skills and will keep searching for answers to support our alumni Has exceptional organisational and time-management skills, including the ability to prioritise and work within often very tight deadlines

Has strong competence the Microsoft Office suite, learns quickly and is comfortable using a range of tools and systems to update the database, source information, create emails and images or produce reports

Brings a can-do attitude and a proactive approach to their work

Has excellent attention to detail

Enjoys working collaboratively but can also take initiative and work independently

Is highly creative and can generate ideas and think outside the box . We’re always looking at ways to creatively engage our supporters, whether it is through events, written communications or different media are team players who are

Why j oin u s?

This is an exciting opportunity to make a meaningful impact on our alumni and supporter community and gain valuable experience in a fast-paced, people-focused environment. You’ll have the chance to work with a supportive team, develop new skills, and contribute to building lasting connections with our alumni and supporters worldwide.