Full Time & Part Time - Front End Cashier & Assistants Roles

If you’re an ambitious, energetic person who enjoys a fast-paced team environment filled with challenges and opportunities, this is the job for you! Our successful employees are service-oriented people with integrity and commitment to a common goal of excellence. We offer exciting opportunities, career growth, a friendly, supportive and ethics based work environment, stability, and great benefits.

We currently have the following roles available within the Front End department

Front End Assistant - Packing member orders into boxes, and transferring member orders to a separate cart or flatbed after they have been scanned or keyed. Runs for items as needed. Proper safety procedures and standards. Maintains courteous member service at all times while monitoring a smooth flow of members through the registers.

Front End Cashier - Processes member orders, collects payment while providing a high level of member service. Performs clean up, department set-up and closing tasks as necessary. Maintains courteous member service at all times.


Job Duties/Essential Functions

Front End Assistant:

Greets members, helps members load merchandise on the conveyor belt, asks member packing preferences, answers questions, relays information on special promotions, and thanks members
Transfers items not on the belt to a separate cart or flatbed as cashier scans items, placing barcodes up for the cashier when possible
Assists with getting supervisor verification for high-ticket, Bottom of Basket, or non-transfer items
Packs member orders into boxes and loads them on a separate cart or flatbed
Checks packaging for tampering and reports it
Assists members with loading orders into car when appropriate
Retrieves items such as boxes, register supplies, and merchandise requested by members to keep lines moving smoothly
Maintains the cleanliness of the register and general Front End area, reports and cleans spills and trip hazards immediately
When needed, retrieves carts and flatbeds from the parking area using a rope with clasping hook, pushing no more than 10 carts at once
Keep front of building clean
Follows proper Front End and general safety procedures and standards
Assist in other departments of the warehouse as necessary
Provides prompt and courteous customer service to members, employees and suppliers
Front End Cashier:

Provides prompt and courteous member service by greeting members, obtaining membership cards, determining member packing preferences, answering questions, relaying information on permanent/special promotions, and thanking members
Records the sale of items to the register by moving merchandise across the scan window, using a hand-held scanning gun or, if necessary, the 10-key pad
Is comfortable working with KPI's
Transfers or ensures the transfer of each item as the item’s barcode is scanned while adhering to all safety and security procedures
Promotes accurate merchandise inventory by monitoring the accurate scanning of all merchandise passing through the register
Requests Supervisor verification for high-ticket, Bottom of Basket, or non-transfer items
Counts register at sign on
Ensures the register’s cleanliness
Orders change, cash increases/loans when needed
Makes witnessed drops/deposits of excess funds to the vault, orders cash increases, and counts own register at shift end to maintain accurate register funds
Receives accurate payment for merchandise; makes change, processes cheques, credit and debit charges according to proper departmental procedures for paperwork and the performance of duties
Assists in the opening and closing duties of the Front End department; placing returned or moved product back to their allotted spots in the warehouse, collecting register paperwork, stocking registers, cleaning the Front End area, and retrieving carts
Stays updated with company and regional Front End productivity guidelines
Follows proper Front End and general safety procedures and standards
Assists in other departments of the warehouse as necessary
Provides prompt and courteous customer service to members, employees, and suppliers

Ability to operate vehicles, equipment or machinery

Computer, printer, phone, camera, card printer, calculator, credit/debit terminal, cash register, cash machine, copier, table top/handheld scanner, 2-way radio, carts, flatbeds, clasping cart ropes, pallet jack, step ladder, rubbish compactor, cardboard/shrink wrap baler, rolling mop bucket with wringer, large wheeled bins, mop, broom, click counter, personal vehicle
Qualifications (Costco-specific or industry specific skills that candidates should possess)

Education/Training:

High School Certificate or higher
Experience/Skills:

Customer service, sales, cash handling
Strong customer service, communication, interpersonal and organisation skills
Data entry and data management
Basic knowledge of Google Suite (Docs, Slides, Sheets) and AS400
Basic math skills
Other specific requirements

Satisfactory Criminal Record Check for certain roles
If successful, you will be required to undertake role & department specific training within specified timeframes
Professional confidentiality is assured for all applications received.