Mail & Courier Services Associate

Exciting opportunity to work for a global organisation
Work in a close-knit collaborative team
100% onsite, 5 days/ week role based in Sydney CBD
OUR STORY

FUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We are dedicated to achieving a sustainable society and ensuring a better world for future generations. Employees are ambassadors for living and breathing our Shared Values.

THE OPPORTUNITY

We have an exciting permanent full-time opportunity available for a Mail & Courier Services Associate at our client site in Sydney CBD. This role requires the ability to provide an efficient service delivery based in a customer site, while ensuring efficiency, cost consciousness and excellent customer service.

In this role, you will play a crucial part in the daily management of mail and courier services within a banking environment. You will ensure secure, efficient and compliant handling of sensitive financial documentation, contribute to operational excellence, whilst upholding the highest standards of customer service.

We are looking for a quick learner with exceptional customer service skills & communication skills.

Please note – this is a 100% onsite, 5 days/ week role, based in Sydney CBD.

Key Responsibilities

Sort and deliver daily mail and help with courier operations including inbound and outbound collection and delivery
Follow established processes and systems to ensure efficiency and accuracy.
Provide exceptional customer service to internal stakeholders, including banking professionals and administrative teams.
Complete customer tasks in line with organisational and client quality standards, including processing requests related to account documentation, loan paperwork and financial correspondence.
Process customer requests within set timeframes and in accordance with banking requirements, maintaining strict confidentiality and compliance.
Maintain accurate records and ensure information is reported using appropriate systems.
Support and participate in cross-training with team members.
Skills & Qualifications

Excellent communication & customer service skills with a professional approach suited to a banking environment.
Previous experience in a mailroom or administrative role within a financial institution highly regarded.
Strong computer literacy including proficiency in MS Office.
Ability to work effectively as part of a team in a dynamic and regulated environment
Knowledge of Mail & Courier systems particularly in handling sensitive and confidential financial documents.
General understanding of mail processes including incoming/outgoing mail, couriers and registered parcels with preference given to experience within banking industry
BENEFITS:

12 weeks full pay parental leave
In house training and development and Generous Educational Assistance policy
Diverse Career Development opportunities
Employee Discounts through our “Gold Pass” rewards platform
Income Protection and Life Insurance
Salary Packaging & Novated Leasing available
OUR COMMITMENT

Diversity & Inclusion

Respecting diversity is the foundation of everything that we do at FBAU.

This allows us to Instil Trust and Collaborate through honest and fair Communication and helps cultivate an environment of Growth and Innovation.

We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQ+ people, and people living with disabilities.

Vaccination Policy

The (FBAU) COVID-19 Vaccination Policy requires employees to be fully vaccinated against COVID-19. Appropriate evidence that you are fully vaccinated against COVID-19 must be provided upon commencement with FBAU

If this sounds like the role for you, please click the below “Apply Now” button and kickstart your application.

For further info you can also contact our Talent Acquisition team at FBAUrecruitment@fujifilm.com.