Reception & Housekeeping All-Rounder - Swan Valley

Diverse and Hands-On Role in a Unique Location
Opportunity to lead and inspire a talented team with an Industry leader
Be part of a supportive, friendly team that values your contribution and growth.

About Us
G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

Swan Valley. A stone's throw from Perth CBD and in the heart of wine country, you're perfectly placed for vineyard hops and family stops like Whiteman Park. From sipping world-class wine to splashing in the pool, we've got your taste buds and fun buds covered.

The Role
We’re looking for a reliable and enthusiastic team member to take on a dual role in Housekeeping and Front Office Reception. This is a dynamic position ideal for someone who enjoys variety and takes pride in delivering exceptional guest experiences – both behind the desk and behind the scenes.

Reception Duties:
Welcome guests with professionalism and warmth
Process check-ins, check-outs, and reservations using our booking system (RMS knowledge a plus)
Provide information about the park and local attractions
Manage daily office administration and handle cash/card transactions
Coordinate with Housekeeping on room readiness
Housekeeping Duties:
Clean and prepare cabins and communal facilities to a high standard
Ensure a clean, safe, and welcoming environment for all guests
Work efficiently, independently, and with attention to detail
What We’re Looking For
Previous experience in front office reception and/or housekeeping
A passion for delivering great customer service
Strong communication and interpersonal skills
Confident with computers and reservation systems (RMS preferred)
Great time management and organisational skills
Ability to work across a 7-day roster, including weekends and public holidays
A current, valid driver’s licence is essential
Positive attitude and a flexible, team-oriented mindset
How to Apply
Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!

Before receiving a job offer, candidates must consent to a Federal Police Clearance.

This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.