Sales Leader, SME

Full job description
Sales Leader, SME

509630
Brisbane, QLD, Australia
Full-Time (Permanent)

About Virgin Australia Group

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.


The role:

Reporting to the SME Sales Manager, the Sales Leader, SME will lead a high-performing team dedicated to driving airline revenue growth through strategic business development and market share expansion. Based in Brisbane or Sydney, you will be instrumental in achieving Virgin Australia's revenue targets and strengthening customer relationships within existing accounts.


You will also be responsible for elevating the team's capabilities by cultivating a positive, supportive, and collaborative work culture. Additionally, you will ensure the successful execution of strategic initiatives, commercial decision-making, and process improvement plans and projects, all aimed at maximising revenue and delivering exceptional client satisfaction.

Position the SME Business Development Team to exceed sales targets and drive significant growth in revenue and market share.
Lead and cultivate a high-performing business development team that enhances customer experience and maximises share-of-wallet from managed accounts, focusing on high-value activities.
Working with other leaders, develop and implement strategic plans tailored to both in-house business development teams.
Ensure a seamless on-boarding process for new accounts, enabling smooth integration and ongoing success.
Create strategic plans for collaborating with Travel Management Companies (TMCs) and integrate these into the comprehensive sales strategy for the SME segment.
Proactively collaborate with internal stakeholders across the Virgin Australia Group to align efforts and drive success.
Develop and execute strategic account plans and roadmaps to drive client retention and expansion