Council Services and Governance Officer

📍 Maitland, New South Wales, Australia | 📅 27-Feb-2026
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Job Description

Full job description
About Us

Maitland City Council is a diverse and dynamic organisation in a rapidly growing LGA. We are going through an exciting period of change, with a focus on providing progressive services through exceptional customer experiences. Working from our architecturally designed Administration Centre in central Maitland, we are seeking a highly organised and motivated executive support professional to join the Office of the General Manager, as their Council Services and Governance Officer.

About the Role

By delivering professional and timely Council and governance services and reporting, this role is critical in supporting the Office of the General Manager to achieve annual goals, programs, and projects. You will be responsible for the coordination of Council’s Business Papers and Minutes via Council’s report management software, of which you will become a subject matter expert.

Additionally, you will provide administrative support for key functions such as Council meetings, briefings and Committee meetings. As Council Services and Governance Officer you will administer and manage Council Registers, and ensure internal and external compliance reporting, while providing a high level of customer service and executive level support for stakeholders and the Council Services and Governance team.

About You

You will hold a Certificate IV in Business Administration or an equivalent combination of education and relevant contemporary experience in records management. To succeed in this role, you will possess demonstrated knowledge of the NSW State Records Act 1++8, record keeping standards, and best practice, along with proven experience in using and optimising Information and Records Management systems.

You will also have demonstrated knowledge of other relevant legislation including the Government Information (Public Access) Act 200+ (GIPA Act) and Privacy and Personal Information Protection Act 1++8 (PPIP Act). Your highly developed interpersonal and problem-solving skills, and ability to effectively communicate at all levels of the organisation, will aid in your ability to build strong relationships with stakeholders.

Benefits

This is a permanent full-time role working 35 hours per week, with a base salary ranging from $75227 - $83502 per year based on demonstrated competencies + 11.5% p.a superannuation.

Council also offers a range of other benefits for its employees including:
Flexible work arrangements
Ongoing training and development
Modern offices, facilities and free parking
Long Service Leave after five years
Paid parental leave
Questions?

If after reading the role charter you have any questions, contact Kelsie Wilson, Team Leader Office of the General Manager on 02 4+34 +700.


To Apply


To apply for this opportunity, submit your resume and cover letter.


Only candidates with current Australian work rights (Australian citizens, permanent residents, NZ citizens with a current passport, valid work visa) will be considered.


Applications close: Sunday 8 September 2026


What happens next?

Once applications close, we will review all candidates’ details against the role requirements and will be back in touch with you to advise the status of your application.

Please note, prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing). Council also completes a range of other pre-employment checks which may include reference checks, psychometric testing or a criminal history check. For more information about the recruitment process, visit the “Jobs at Council” page on our website

 
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