Customer Value Specialist

This is not a conventional retail store opportunity. You’ll be surrounded by supportive colleagues and managers that give you the trust and time to interact with customers to deliver health solutions and claim resolutions that are meaningful to them.

If you’re the kind of person who loves sales and connecting with customers and would like to help them get the best possible value and benefits from their Bupa Health Insurance, then this role is tailor made for you.

Based in our World Square Store and working towards customer growth activities you will be responsible for:

Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these products for easy decision making
Working within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members
Taking a ‘customer first’ approach, you will also:

Assist our existing Bupa members in their day-to-day transactions
Ensure the customers understand the full value of their health insurance product
Provide solutions to any identified concerns or needs
Educate members on all the benefits they can access
What you’ll enjoy

Bupa’s Health and Wellbeing program, Viva Healthier and Happier has been designed to provide benefits for Bupa employees, and at times, their friends and family. Encompassing all aspects of health from mental to physical, social, financial and environmental, we are committed to ensuring all our people feel their best self.