Administrator

Mpeople are excited to be recruiting for a Customer Service Administrator for our client who are a manufacturing company based in Glossop.

This is a great opportunity to join a well-established business.

Salary: maximum £26,000

Hours of work: 8.30am – 5pm Monday to Friday.

Free onsite parking

Our client is seeking an experienced Administrator who is driven and motivated and has the ability to learn and pick up new process’s.

Responsibilities:

Customer interactions: Answering customer phone calls, responding to inquiries and helping customers complete orders
Record keeping: Maintaining customer records, service tickets, and other information
Administrative tasks: Managing phones and email accounts, processing transactions, and preparing quotations
Problem solving: Finding solutions when products are unavailable, and escalating issues to the appropriate person
Reporting: Providing reports as needed, and informing management of any requirements
Teamwork: Collaborating with colleagues, participating in team meetings, and supporting the organization's governance
Professional development: Taking on-the-job and external training, and continuing to develop professionally
Experience:

Previous Sales Order Processing experience
Customer Service experience
Excellent written and verbal communication skills
Well organised
Ability to work as part of a small team
Computer literate, ERP Software and MS Office
Experience of using an MRP system
Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.