Customer Care Executive

Interested Candidates can connect to HR Sujan (Contact Number: - +91 [hidden])


Email ID: - sujan.sarkar@teleperformancedibs.com


Greetings Kolkata!


TP welcomes you to be a part of our dynamic team!

Domestic voice process, Inbound

Location: Kolkata, Salt Lake sector v


FRESHERS ARE ENCOURAGED TO APPLY


About the Role:

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle customer query.

Responsibilities:

Handling customer inquiries and resolving issues
Providing product/service information to customers
Meeting and exceeding customer satisfaction
Requirements:

Minimum 12th pass qualification
Fresher and experienced both can apply
Excellent communication and interpersonal skill in Odiya, Assamese, Bhojpuri, Maithili + Hindi/English
No leave requirement for upcoming 90 days
Looking for Immediate joiners only
Aadhaar should be linked with the candidates contact number
Shifts:

Rotational shift including night shift (for male candidates)
No night shift for Female candidates
Any 9 hour during 24x7
6 working days with 1 rotational week off
Perks and Benefits: -

EPFO
ESIC
Flexible shifts
Language Allowances
Salary:


Bengali +Hindi

CTC 13K


English ( bengali /Hindi )

CTC 15K



English + Assamese:

CTC 18K


Assamese + Hindi:

CTC 18k


Odiya + English:

CTC 15K


Odiya + Hindi:

CTC 14K


Interview Rounds

1) HR round

2)Ops Round

3)Assessments



Candidates can directly send their CV to HR Sujan ([hidden])


Role: Customer Onboarding - Voice / Blended
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Graduation Not Required
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Telecalling
BPOCSECustomer CareVoice Process