Senior Manager - Faculty Technical Services

Senior Manager – Faculty Technical Services

Make a difference to the lives of students at AUT
Provide leadership to a collaborative high performing team
Work with people who are making a difference to the world
Great staff benefits including free study at AUT, development funds, free gym membership
Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses. Built on collaboration, shared purpose and the values of Pono (fact, truth, reality, integrity), Tika (acting accordingly, doing what is needed, ethical expression), and Aroha (empathy, care, compassion). AUT offers an innovative, forward-thinking environment where committed people work together to improve outcomes for students, communities, and the world.

AUT recognises the importance of Te Tiriti, Māori and Pacific knowledge, leadership, and contribution across our university and is committed to creating environments where these communities can thrive. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, ****** orientations, religious and political beliefs, socio-economic situations and accessibility needs.

The Senior Manager – Technical Services plays a pivotal leadership role within a dynamic, multi-disciplinary Faculty environment, where strategic vision and operational excellence go hand in hand. This position oversees the full spectrum of technical service delivery, providing sound judgment to balance long-term planning with the immediacy of day-to-day operational demands. Leading school-based technical teams while fostering cohesion and collaboration across the faculty, the role contributes to high-level planning that shapes technical investment, infrastructure, and capability development.

The Opportunity | Te Whiwhinga mahi

This is an exciting opportunity to step into a senior leadership role at the heart of a dynamic, multi-disciplinary Faculty, where technical services are critical to teaching, research, and innovation. As Senior Manager – Technical Services, you will shape the strategic direction of technical capability and infrastructure while ensuring the seamless day-to-day delivery of services across multiple schools and campus locations.. The role offers the chance to influence technical investment and long-term planning, lead and develop high-performing teams, and drive cohesion across diverse operational areas.

You will operate in a complex and evolving environment, managing people, budgets, safety, and physical spaces while balancing competing priorities with sound judgement and clarity of purpose. This opportunity is ideal for an experienced technical leader who thrives on both strategic engagement and operational oversight, can adapt their communication style across audiences, and is motivated to lead through change, ensuring continuity, fostering collaboration, and strengthening technical services as a cornerstone of Faculty success.

About you | Ko wai koe

Experienced technical services leader with a strong background in managing multidisciplinary technical teams within complex operational and education-based environments.
Committed to upholding and enacting Te Tiriti o Waitangi, fostering partnership, participation, and protection in leadership practice.
Strong people management capability — providing clear direction, performance oversight, coaching, and pastoral support to enable teams to perform at their best.
Able to see the bigger organisational picture, understanding how technical services underpin operational and academic success across campus.
Proven knowledge of health and safety and compliance requirements, including supporting outdoor activities, laboratories, technical operations, and regulated environments, with a focus on proactive risk management and embedding a strong safety culture.
Experienced in managing technicians and technical support staff across diverse service areas, including science and technical support functions, estates collaboration, and sports/activity-based operations.
Work closely with estates teams, operational professionals, and senior leaders to ensure seamless service delivery and coordinated campus support.
Confident in escalating issues appropriately, advocating for staff, and ensuring timely and constructive resolution of operational challenges.
Experience working within research and/ or education settings, with an understanding of compliance, accountability, and professional standards.
Comfortable reporting to a Director of Operations and operating at both strategic and operational levels.
Experienced in supporting organisations through change, with a focus on stability, team building, and establishing a clear identity and purpose for newly developed teams.
Skilled at managing multiple technical teams across campus, aligning them to shared goals while maintaining service excellence.
Strong organisational capability, sound judgement, and the ability to balance operational detail with long-term service improvement.
A collaborative leadership style, with a commitment to AUT’s values of Tika, Pono, and Aroha – integrity, respect, and compassion and continuous improvement.
A commitment to equity, diversity and inclusion. Supportive of AUT’s Te Aronui journey (https://www.aut.ac.nz/about/maori/auts-commitment-to-Te-Tiriti-o-Waitangi).
What we offer | Ngā āhuatanga kei a mātou

At AUT, you’ll be part of a values-led university that supports you to thrive in your role and career. We offer:

Flexible working and a strong, caring culture that supports belonging.
Recognition frameworks that reflect your contribution and how you live our values.
The tools and trust to make a meaningful difference every day.
Māori and Pacific development programmes that strengthen our shared purpose.
Cultural capability uplift development programmes for all staff
How to apply | Me pēhea te tuku tono

Along with your CV, please ensure to submit a cover letter which explains why this role (and AUT) is of interest, and how your experience aligns with the key experience and attributes we're seeking

Further Information | Pārongo Anō

Start Date: To be agreed with the successful candidate
Salary Ranges: $110,000 - $131,000 per annum (appointment level and salary commensurate with skills and experience)
For further information: Please send us an enquiry here or call 09 921 9499.
Closing Date | Te rā aukati: 10 March 2026 at 11:55 PM

Job Reference | Tohutoro Mahi: 94655

Full-time denotes 37.5 hours per week
Nā tō rourou, nā taku rourou ka ora ai te iwi.

With your food basket and my food basket, the people will thrive.


JOB DETAILS
Reference #
94655

Location (s)
North Campus, City Campus, South Campus

Employment type (s)
Full-time permanent

Closes on
10 Mar 2026 23:55

Expertise
Technician

Experience level (s)
Experienced (2 years +), Management

More details (document)
PD 10817 - Senior Manager - Technical Services.docx

Posted on
17 Feb 2026