SMS Application Support

SMS - Student Management System Administrator role
Hybrid - permanent role in a supportive collaborative team
Take ownership
The remuneration range for the successful candidate is between $70,000.00 to $75,000.00.
If you are seeking a role with daily challenges, problem solving and supporting our various users, this is position that really adds value to the business.

E pā ana ki te tūranga - About the role:

This opportunity is part of the team that supports and develops Manukau Institute of Technology and Unitec's Student Management System (SMS). The SMS Team are generally involved with most new systems established at Manukau Institute of Technology and Unitec, as the SMS is the principle data software for student, curriculum, timetabling, enrolment, awards and attendance. It is also the repository for the data that drives the Institute and ensures that Manukau Institute of Technology and Unitec meets its statutory reporting requirements to the Tertiary Education Commission (TEC). The SMS is integrated with other existing Manukau Institute of Technology and Unitec systems, when these systems make enhancements the SMS Team are involved in design decisions.

Describe the team, "we are connected and here to help each other, we all have our areas of expertise. There is the opportunity to take ownership" Team Leader.

Mōu te take- E uiga ia te oe- About you:

This role will suit someone who enjoys providing daily operational SMS application support with sound SQL writing skills to investigate user reported issues, create or modify specific RDL and can also communicate clearly to those with less technical know-how. Experienced in IT systems and Tertiary Qualification in IT Systems Administration or similar is preferred.

You will enjoy:

Being engaged in systems administration and the management of interfaces between the SMS and other systems (e.g., Protégé, Wallflower, Tech One, Salesforce CRM, Canvas LMS),
Contribute to meeting Manukau Institute of Technology and Unitec's statutory reporting to the TEC, and
Assisting the team testing and deploying version releases and service packs across four software environments,
Being part of a variety of new projects annually, each for the benefit of Manukau Institute of Technology and Unitec's akonga (students) and system users.
Ahurea - Anga fakafonua - Culture:

You will work with some incredible people who are passionate about the positive impact we make to the communities we serve. We offer a work environment which values genuine people who care for others, are well-connected, open and approachable and strive for excellence in all we do. If you are excited by the role and feel you would fit well into our organisation, we would love to hear from you.

"Kua herea mātou ki te whai i te tūturutanga o Te Tiriti O Waitangi." We are committed to creating and maintaining a culturally sensitive work environment in relation to Te Tiriti o Waitangi.

Me pēwhea te tono - Tuku atu fēfē atu haau a tohi ole - How to Apply:

For a copy of the Job Description or to apply visit http://careers.manukau.ac.nz

If you would like any further information please contact Shallu Tokas, People and Culture, (09) 976 0221

Applications will be reviewed as they come in and interviews may commence prior to the close date Friday, 6th March 2026. Depending on the quality of applications for this role, the closing date for applications may be brought forward. So don't delay, apply now!

Additional Information:

Please note that we will review applications as they are received. We encourage you to apply early to ensure your application is considered.

Manukau Institute of Technology and Unitec are proud to be an equal opportunity employer. We welcome and celebrate diversity and are committed to building a supportive and inclusive environment for all.

This position has been identified as a potential redeployment for kaimahi whose roles have been impacted by a recent change process. As a result, preference and priority will be given to affected kaimahi in the assessment of applications.