Engagement Specialist

Job highlights
Identified by Google from the original job post
Qualifications
Working effectively as a part of a team
Mental illness and the general impact on individual functioning
Must Demonstrate Skills In The Following
Organization, assessment, and interpersonal engagement
Documentation, EMR access, and professional communication
Flexibility, adaptability, and agility to changes in programming, policy, and/or work flows
Engagement to support clients working through behavior change
Working with individuals with broad range of mental illness severity with ability to promote individual recovery and self-determination
Customer service, collaboration, and a positive attitude
Readily identifies and believes in the holistic benefits of good health
A commitment to decreased health disparity and social stigma for individuals with mental illness
Benefits
401k with 20% company matching
Medical, dental, vision insurance
Company paid life insurance
Company paid long term disability
Optional insurances (short term disability)
HSA/FSA accounts
Tuition assistance up to $5250/year
Education loan reimbursement up to $200/month
Generous PTO
11 paid holidays
Employee discounts (YMCA)
Competitive wages
Employee referral program
Casual Friday's
Employee recognition events & anniversary gifts
Free wellness screenings
Responsibilities
An Engagement Specialist meets our clients at the crossroads of their mental and physical health to fill gaps and improve engagement and access to care
This position functions as a collaborative member of a client’s care team to facilitate linkage to appropriate services to meet the physical and mental health needs of the client through care coordination, support, education, and motivation
Provides services to ensure/increase access to appropriate care
Serves as a resource/contact to clients in accessing myriad of services within the agency
Facilitates client access to primary/specialty healthcare, communication amongst providers, and referrals to appropriate resources and services within and outside of the agency
Works collaboratively with Wellness Coordinator, Data Management Team, Outpatient Treatment providers, Case Managers, Health Mentors, and other members of the client’s treatment team inside and outside of Porter-Starke Services
Collaborates to implement federal grant requirements, policies, and programmatic changes to develop sustainable improvements to care
Facilitates evidence based groups and creates support opportunities for clients waiting to access care
Manages caseload of clients receiving care management/coordination services
Utilizes assessment and treatment planning tools to maintain a client centered, goal-oriented approach to integrated health
Facilitates identification of high-risk or at-risk consumers that may have unmet physical and/or behavioral health needs
Takes action to engage these consumers to facilitate access to care and resources
Job description
Porter-Starke is in need of a FULL TIME Engagement Specialist for our Valparaiso location. Hours are Monday-Friday from 8am-5pm.

Position Summary

Porter-Starke Services is a community mental health center and certified community behavioral health clinic. Our full continuum of care serves adults, families, adolescents, and children with mental health or substance abuse issues. We treat all clients on individual plans of care, tailored to specific needs. An Engagement Specialist meets our clients at the crossroads of their mental and physical health to fill gaps and improve engagement and access to care. This position functions as a collaborative member of a client’s care team to facilitate linkage to appropriate services to meet the physical and mental health needs of the client through care coordination, support, education, and motivation.

Benefits
• 401k with 20% company matching
• Medical, dental, vision insurance
• Company paid life insurance
• Company paid long term disability
• Optional insurances (short term disability)
• HSA/FSA accounts
• Tuition assistance up to $5250/year
• Education loan reimbursement up to $200/month
• Generous PTO
• 11 paid holidays
• Employee discounts (YMCA)
• Competitive wages
• Employee referral program
• Casual Friday's
• Employee recognition events & anniversary gifts
• Free wellness screenings

Vital Duties & Responsibliities

Provides services to ensure/increase access to appropriate care
• Serves as a resource/contact to clients in accessing myriad of services within the agency.
• Facilitates client access to primary/specialty healthcare, communication amongst providers, and referrals to appropriate resources and services within and outside of the agency.
• Works collaboratively with Wellness Coordinator, Data Management Team, Outpatient Treatment providers, Case Managers, Health Mentors, and other members of the client’s treatment team inside and outside of Porter-Starke Services.
• Collaborates to implement federal grant requirements, policies, and programmatic changes to develop sustainable improvements to care.
• Facilitates evidence based groups and creates support opportunities for clients waiting to access care
• Manages caseload of clients receiving care management/coordination services
• Utilizes assessment and treatment planning tools to maintain a client centered, goal-oriented approach to integrated health.
• Facilitates identification of high-risk or at-risk consumers that may have unmet physical and/or behavioral health needs.
• Takes action to engage these consumers to facilitate access to care and resources

Competencies

Must demonstrate knowledge of the following:
• Working effectively as a part of a team
• Mental illness and the general impact on individual functioning

Must Demonstrate Skills In The Following
• Organization, assessment, and interpersonal engagement
• Documentation, EMR access, and professional communication
• Flexibility, adaptability, and agility to changes in programming, policy, and/or work flows
• Engagement to support clients working through behavior change
• Working with individuals with broad range of mental illness severity with ability to promote individual recovery and self-determination.
• Customer service, collaboration, and a positive attitude.

Qualifications
• Bachelor Degree in Health Science, Social Work, Rehabilitation, Psychology, Public Health, or related field preferred
• Experience and/or training in Motivational Interviewing and Motivational Strategy Building preferred
• Readily identifies and believes in the holistic benefits of good health
• A commitment to decreased health disparity and social stigma for individuals with mental illness