Engineer - Service Engineering

Job Description Summary
All activities relating to enhancing services technology integrating customer data, or capturing engines/products reliability, availability, maintenance, safety and other performance parameters. Includes hourly, nonexempt and exempt employees as well as manager roles responsible solely for these activities. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.

Job Description

Engineering Experts- Extending support for Design, Engineering, BOM Preparation, submission , Customer Approval & coordination of Retrofit activities of Protection Relays/SAS Equipments supplied across India for various customers.

All activities that consider the technical needs of the customers with the goal of providing a quality Response / Resolutions that meets the users needs.

Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step-by-step sequence of standard operational tasks which need to be followed to achieve an end result.

Roles and Responsibilities:
• Design, Engineering, BOM Preparation, submission , Customer Approval & coordination of Retrofit activities of Protection Relays/SAS Equipments supplied across India for various customers.
• Training & Demonstration of the supplied protection system including SAS (As per project requirement)
• To Resolve issues arising during Engineering & customer FAT.
• Knowledge of Substation Automation Protocol like IEC61850, Modbus, IEC 101/104 etc..
• Good Knowledge of Protection relays (Relay operation principle, Configuration, testing & Troubleshooting) is mandatory.
• Good Knowledge on secondary injection test kit such as Omicron, ISA, Doble, Megger.
• BOM Preparation, submission , addressing the customer Comments , Customer Approval.
• Providing Engineering solutions with optimized cost and meeting the customer expectations.
• Customer liaison and handling technical queries of customers. To develops strong customer relationships and serves as the interface between customer and GE for any Technical supports/Assistances.
• Knowledge on reading, understanding & Implementing the Protection schematic drawings.
• Ability to learn the existing schematics and adopt the scheme with Latest protection philosophy/customer Requirements.
• Ability to arrive solution for the Technical/Retrofit challenges raised during retrofit.
• Sharing ROEs to internal Teams so as future reoccurrence of the repeated issues can be avoided.
• Willing for occasional Traveling across India for customer meet regarding the scheme discussion and Approvals.
• Basics knowledge on Primary system mandatory.

Required Qualifications
• This role requires basic experience in the Engineering/Technology & Controls Engineering. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
• Bachelor's degree (Electrical & Electronics Engineering/ Electronics & Instrumentation) from an accredited university or college (or a high school diploma / GED with at least 2-5 years of experience in Job Family Group(s)/Function(s)).
• Knowledge and experience on Substation Automation equipment’s.
• R-English, W-English & S-Hindi / English. Know to any other languages will be added advantages.
• Basic Knowledge on CAD/Pisoft/EBase softwares.
• Good communication skills.
• Team Player.
• Prior commissioning exposure. Willing for frequent travel.

Desired Characteristics

Strong oral and written communication skills. Ability to document, plan, market, and execute programs.

Additional Information

Relocation Assistance Provided: Yes