English - Customer Support Executive

Job Title: Customer Support Agent – US Voice Process

Location: Jaipur, Rajasthan

Compensation: Upto ₹40,000/month

Proficiency: C1

Selection Process: Versant + Client Interview

Are you an exceptional communicator with outstanding English-speaking skills?

Do you thrive in a dynamic, fast-paced environment? If so, we want you to join our team as a Customer Support Agent for our US-based voice process.

Key Responsibilities
• Provide top-notch customer service via phone to US-based clients.
• Address customer inquiries, resolve issues, and provide accurate information in a timely manner.
• Maintain a professional and empathetic tone while adhering to process guidelines.
• Document interactions and escalate complex cases to the relevant team as required.

Requirements
• Experience: Minimum 6 months in a customer service or voice process role (preferred).
• Communication Skills: Exceptional spoken and written English communication skills (10/10).
• Work Schedule: 5-day workweek with rotational shifts.
• Technical Skills: Basic computer proficiency and the ability to quickly learn new software.
• Location: Must be based in Jaipur or willing to relocate.

What We Offer
• Competitive in-hand compensation of ₹40,000 per month.
• Opportunity to work with a leading US-based client in a professional environment.
• Supportive team and a positive work culture.
• Growth opportunities for high performers.