Entry|Level Event Assistant

Job highlights
Identified by Google from the original job post
Qualifications
No events experience is necessary, but we are seeking individuals with a proven background in customer-facing roles
Whether you're a recent Graduate eager to launch your career or someone seeking valuable experience, this is the ideal opportunity to thrive within the events and marketing industry
Passionate individuals committed to delivering exceptional customer service
Results-driven team players who strive for excellence
Enjoy engaging with customers and creating positive experiences
Benefits
A supportive and nurturing working environment to help you excel in your role
Excellent training to enhance your skills and knowledge
Monthly team-bonding activities, fostering a vibrant social culture
Responsibilities
Working alongside a dynamic events and promotions team, you will have the opportunity to interact with the public, assisting customers to find the perfect products and services
Setting Up and Maintaining Promotional Event Sites
Conduct ongoing checks throughout the event to maintain the site’s professional appearance
Prepare and manage all point-of-sale materials, including brochures, flyers, and promotional items
Replenish promotional stock as needed to maintain a well-stocked display
Engaging and Interacting with Customers
Actively listen to customer needs, providing personalized advice and information on products or services
Perform live product demonstrations, showcasing features and benefits to educate customers and increase interest
Handle objections and questions confidently to move customers further down the sales funnel
Work towards achieving daily and weekly sales targets set by the company and clients
Track the number of customer engagements, sales conversions, and follow-ups during and after the event
Identify opportunities to upsell complementary products or services that enhance the customer’s purchase experience
Provide post-event customer service by responding to any additional inquiries and ensuring customer satisfaction
Job description
Entry Level Events Assistant | Immediate Start

Location: Santa Ana, CA | On-Site

Our California-based client is expanding their events team and is looking for enthusiastic individuals to join them! Working alongside a dynamic events and promotions team, you will have the opportunity to interact with the public, assisting customers to find the perfect products and services.

No events experience is necessary, but we are seeking individuals with a proven background in customer-facing roles. Whether you're a recent Graduate eager to launch your career or someone seeking valuable experience, this is the ideal opportunity to thrive within the events and marketing industry.

Events Assistant Day-to-Day Duties:
• Setting Up and Maintaining Promotional Event Sites
• Conduct ongoing checks throughout the event to maintain the site’s professional appearance
• Prepare and manage all point-of-sale materials, including brochures, flyers, and promotional items
• Replenish promotional stock as needed to maintain a well-stocked display
• Engaging and Interacting with Customers
• Actively listen to customer needs, providing personalized advice and information on products or services
• Perform live product demonstrations, showcasing features and benefits to educate customers and increase interest
• Handle objections and questions confidently to move customers further down the sales funnel
• Work towards achieving daily and weekly sales targets set by the company and clients
• Track the number of customer engagements, sales conversions, and follow-ups during and after the event
• Identify opportunities to upsell complementary products or services that enhance the customer’s purchase experience
• Provide post-event customer service by responding to any additional inquiries and ensuring customer satisfaction

Benefits of Joining the Team:
• A supportive and nurturing working environment to help you excel in your role
• Excellent training to enhance your skills and knowledge
• Monthly team-bonding activities, fostering a vibrant social culture

We're Looking for:
• Passionate individuals committed to delivering exceptional customer service
• Results-driven team players who strive for excellence
• Enjoy engaging with customers and creating positive experiences

Immediate Start:

We are seeking individuals who can start immediately, but we are also open to considering individual circumstances.

If you believe you have the qualities we're looking for, send your resume through the online application process.

Join our client’s team on this exciting journey and take the first step towards a rewarding career in the events and marketing industry!

Please Note: All interviews are carried out online via Zoom at this time. This position is On-site and if successful you will be required to commute to the job location daily.

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