E|Relationship Manager
- Category: Bank Jobs
- Location: Chennai, Tamil Nadu
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 17K to 21K
- Published on: 2025/09/20
Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone banking channel
· Provide professional customer service to achieve high customer satisfaction and retention
· Have complete knowledge of customer base in terms of the profile, demographics and assets in the bank
· Serve as one-point contact to the mapped customers of the bank
· Cross selling of new products and services for both new and existing customers
· Providing advisory for various products offered by Banks to enhance relationship value
· Develop and maintain banking relationships with select group of customers through individualized customer service
· Generate new business to achieve defined targets in terms of no of customers, volumes and revenue for the segment
· Achieve the budgeted cross sell targets
· Ensure coverage of customer base in accordance with business plans
Key skills:
Ability to manage relationships to improve relationship value of existing ClientsAptitude towards delivering high quality customer service with good organizational and interpersonal skillsExcellent communication SkillsSelf-driven with sales bent of mind
Job Types: Full-time, Regular / Permanent
Salary: ₹350,000.00 - ₹800,000.00 per year
Schedule:
Day shift
Related jobs
-
Team Leader Phone Banking
Purpose of the Job: Team Leader –Phone banking is primarily responsible for managing set of 8 Customer Service Associates. · Team Leaders will be responsible to drive Customer experience (NPS), Quality, Process/Sales Performance. · Team Leaders will ...
-
Oracle L2 Dba
Job Title: Oracle L2 DBA Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operat...
-
Casa Sales Officer
Key Accountability: The key accountability of the Sales Officer is to acquire new clients around the branch catchment area, build relationship, build Liability Book & generate revenue through cross sell of various banking products. Job Duties and...