EverPro - Business Performance Analyst, Invoicing (Remote Ontario/Canada)

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 700,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en.


Business/Vertical:

The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers. Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management.


The Invoicing vertical within EverPro focuses on business management and payments solutions for small service businesses through our Invoice Simple and Joist products. These solutions help service professionals efficiently manage their business finances, from creating estimates and invoices to processing payments and tracking jobs. Our products serve hundreds of thousands of freelancers, solo entrepreneurs and micro-businesses across hundreds of industries across multiple geographies.

Position Summary:

The Business Performance Analyst will drive strategic success through comprehensive performance tracking and optimization for our Invoicing products (Invoice Simple and Joist), reporting to the Mobile Solutions Market Leader. This role focuses on tracking initiative performance, creating executive-level reporting, and providing critical insights that inform strategic adjustments. As a key member of the market leadership team, you'll transform performance data into actionable insights that guide strategic decision-making across the business.

Key Responsibilities:


Performance Monitoring & Technical Reporting:

Design comprehensive performance monitoring frameworks for strategic initiatives

Build and maintain data pipelines and automated reporting systems

Create executive dashboards and reporting structures using SQL and visualization tools

Track progress against strategic OKRs and critical business objectives

Develop standardized KPI frameworks and technical measurement solutions

Prepare quarterly business reviews and executive performance summaries

Initiative Effectiveness Analysis:

Monitor the effectiveness and ROI of strategic initiatives

Provide objective analysis on program performance and strategic investments

Identify trends, risks, and opportunities across business initiatives

Evaluate resource allocation effectiveness across strategic priorities

Recommend course corrections for underperforming initiatives


Strategic Decision Support:

Translate complex performance data into clear strategic insights

Identify optimization opportunities across the business

Support strategic planning with performance-based recommendations

Provide data-driven insights for leadership decision-making

Develop frameworks for evaluating strategic opportunities


Cross-functional Collaboration:

Partner with Growth, Product, and Marketing teams to establish aligned success metrics

Support Strategic Planning Manager with performance data for OKR development

Collaborate with Business Development to evaluate partnership performance

Work with Market Leader on strategic reviews and business performance

Assist functional teams in defining and tracking success metrics


Qualifications:

5+ years of experience in performance analytics, business intelligence, or strategic operations

Strong technical skills including proficiency with SQL, data visualization tools, and analytics platforms

Experience with data modeling, ETL processes, and building automated reporting solutions

Advanced skills in Excel, Power BI, Tableau, or similar tools for complex data analysis

Experience tracking initiative effectiveness and strategic program evaluation

BS/BA in Business, Analytics, Data Science, Economics or related field; MBA preferred

Strong understanding of SaaS business metrics and performance indicators

Proven track record of influencing decisions through data-driven insights

Experience with OKR frameworks and strategic planning processes

Ability to communicate complex analytics clearly to executive audiences