Executive-Client Servicing & Operations

About the company:

Triangular Dots is a 360-degree marketing solutions company that conducts events and promotions across India for several corporate clients.

A young company with a professional approach. Conducts product launches, seminars, manpower-driven activities, exhibitions, and college and corporate promotions

About the Role:

We are seeking a dynamic and proactive Client Servicing & Operations to join our team. The ideal candidate will have hands-on experience managing client relationships, organizing and executing events, and working with vendors. This role requires excellent communication and presentation skills, along with the ability to manage multiple tasks effectively.

Key Responsibilities:
• Act as the primary point of contact for clients, ensuring timely communication and seamless service.
• Build and nurture long-term relationships with clients by understanding their requirements and delivering on expectations.
• Plan, organize, and execute events, ensuring they meet client objectives and company standards.
• Oversee all aspects of event logistics, from ideation to on-ground execution.
• Coordinate with internal teams and ensure timely delivery of projects.
• Liaise with vendors for event-related services, ensuring quality and timely delivery.
• Maintain a network of reliable vendors for various operational needs.
• Prepare and deliver compelling presentations for clients and internal stakeholders.
• Communicate effectively to convey ideas and solutions.
• Assist in budgeting, resource allocation, and ensuring smooth operational workflows.

Requirements:
• 1 year to 3 years of relevant experience in client servicing, event management, and operations.
• Proven track record of organizing and executing events end-to-end.
• The existing network of vendors is an added advantage.
• Strong verbal and written communication skills.
• Proficiency in preparing impactful presentations.
• Ability to multitask, prioritize, and work under tight deadlines.