Facilities Coordinator | Westfield Hornsby

Full job description
Job no: 4+7+42
Work type: Permanent Full Time
Location: Sydney
Categories: Customer Service, Facilities Management
Our Story

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.

Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’

Your opportunity

Join our team at Westfield Hornsby as a Facilities Coordinator, where you will play a crucial role in driving excellence in facility management. Working alongside the Assistant Facilities Manager, you will help ensure our facilities operate smoothly and continuously improve. Your efforts will be key in delivering exceptional service to our retailers and enhancing the overall experience for our customers.

Your role and responsibilities will include, but not be limited to:

Support the centre team day-to-day in delivering best-in-class hard and soft services to deliver excellence in customer and retailer experience.
Build strong relationships with service providers to ensure maintenance and repairs are done on time, within budget, and in compliance.
Manage the Computerised Maintenance Management System (CMMS) for work orders.
Contribute to environmental and sustainability initiatives, improving reporting and stakeholder engagement.
Ensure accurate, timely, and budget-conscious completion of maintenance, repairs, and capital projects.
This full-time permanent position is based on site at Westfield Hornsby.

What will set you apart from the rest?

Relevant experience in retail, property, hospitality, facilities or building management.
Trade qualifications/experience - ideally electrician, air conditioning technician, fire technician, refrigeration mechanic or data technician experience
Project management experience.
Strong customer service focus and exceptional administration skills.
Proven capabilities in supervising contractors, clarifying instructions and priorities to stakeholders.
Technology-literate and able to use business and building management systems and software.
Capable of meeting the demands of a seven-day operating centre while maintaining a standard five-day work week schedule.
What sets us apart from the rest?

A collaborative, welcoming, inclusive, and supportive culture.
Gender-neutral parental leave – 18 weeks paid with no qualifying period.
Life Leave – additional five days paid leave to use however you like on top of your four weeks annual leave.
Diverse career paths - Opportunities to cross-skill and develop working with over seventy different professions within the team.
Our diverse and inclusive workforce is not only something we are proud of but something to which we are committed. We encourage and support our people to bring their ‘whole selves' to work every day. This is because we believe all our differences contribute to our success and ensure a workforce that reflects the customers we serve. Our commitment is backed by executive and employee-led working groups including All Abilities, LGBTI, Mental Health & Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce.

Should you have any questions, or want to discuss the role further, please reach out to the Talent Lead - Kylie Stephens,kstephens@scentregroup.com.

Advertised: 26 Aug 2024 AUS Eastern Standard Time
Applications close: 15 Sep 2024 AUS Eastern Standard Time


Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information.

Any email communication regarding an employment opportunity with us will come from a scentregroup.com email address. If you receive any suspicious emails regarding employment with Scentre Group, please forward them to: scentregroupcareers@scentregroup.com.