F|amp|B Assistant

Job description
This is a great opportunity to take the first steps in your hospitality career and work as part of Food & Beverage Team with Dragonfly hotels, part of Surya Hotels, reporting to & working with the hotels' management team to maximise guest experience. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.

Dragonfly Hotels have a simple philosophy: economy with excellence. It means we do the basics brilliantly, with a splash of panache for good measure. In four key east of England locations, we deliver comfort, convenience and efficient, switched-on service, sensibly priced so you can do more with your trip, whether you’re staying with us for business, leisure, or a little bit of both.

Our Dragonfly Peterborough hotel is the ideal setting for a short break of business trip, with 70 rooms, the overlooks a serene lake which is home to Peterborough’s international Rowing Course.

To be a successful part of our food & beverage team you will need;
• A positive, can do attitude towards all customers and other team.
• Thirst for knowledge toward learning all things food and drink related, learning about spirits, wines, cocktails and the “perfect serve” to each customer
• A willingness to learn about different food styles and service, learn the menus and understand how to explain each dish to a customers
• Great communicator that enjoys interacting with customers in a lively, fast paced environment

Now you know what we are looking for in a Food & Beverage Team Member, below is what we offer you:

We offer you:
• Access to Employee Assistance Programme – helping our hospitality team and your families through any difficult times 24 hours a day, 7 days a week.
• WageStream – we offer the ability to access your wages as you earn them, access to retail and supermarket discounts or save as you earn too!
• Discounted meals & stays across all of the groups hotels around the UK- up to 50% off!!
• A development programme to continue your rise to becoming a “Hospitality Superstar”- We love to promote from within our teams - including apprenticeships, accredited and professional training.
• Bike to work scheme
• Flexible working hours
• Increasing annual leave
• Inclusion in tronc scheme

In return we ask for:
• Give great service to guests - taking guests orders, serving food & drinks, taking payments and giving great service to customers
• Meet all site standards of service & work within the team leading to a great guest experience.
• Have/develop a good understanding serving coffees, ******* and wine to both a bar and restaurant environment.
• Opening and closing shifts which will include weekends & bank holidays on a pro rata basis
• A willing to continue your development with both in-house and external training sessions.

As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!

Stay. Explore. Discover.

Compensation: To be discussed