Fashion Sales Consultant

Position: - Fashion Sales Consultant

Location: - Govandi (W.)

Key Responsibilities:

- Greet customers and provide personalized shopping assistance.

- Offer styling advice based on body type, preferences, and occasion.

- Stay updated on trends and product knowledge to make recommendations.

- Educate customers on the brand, product range, and seasonal collections.

- Upsell and cross-sell complementary products to enhance the shopping experience.

- Explain offers, discounts, and policies clearly.

- Promote the loyalty program and guide customers on point redemption.

- Assist with sizing, measurements, and styling advice.

- Close sales and negotiate to meet customer needs.

- Handle payments and ensure secure transactions.

- Use retail software for inventory, billing, and customer profiles.

- Follow up on post-sale queries and delivery.

- Meet and exceed sales targets through proactive engagement.

Skills & Qualifications:

- Degree in Fashion, Retail, or related field is a plus.

- 1-2 years of retail/customer-facing experience, preferably in fashion.

- Strong communication and interpersonal skills.

- Proven upselling and cross-selling abilities.

- Knowledge of fashion trends, fabrics, and styling.

- Proficiency in retail software and CRM systems.

- Ability to resolve issues quickly and creatively.