F&B Service Expert - Team Leader Lagoons

Description
POSITION SUMMARY


At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as an F&B Team Leader because together, we are better. Start your career at Sheraton, where you don't just work - you belong.

Company​

Sheraton Grand Mirage Resort Port Douglas is proudly part of the Marriott International group. Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 30 brands and 8,500 properties across 138 countries and territories, our people are given more ways to connect, experience and expand their world.​

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Location​

This iconic Resort is situated between the renowned Great Barrier Reef and the Daintree Rainforest in Tropical North Queensland. The resort comprises of 2+5 guest rooms, suites and villas. ​


Join the Team at Harrisons - Fine Dining Excellence at Sheraton Grand Mirage Resort, Port Douglas

Harrisons is the signature fine dining restaurant at the Sheraton Grand Mirage Resort, proudly led by award-winning chef Spencer Patrick. With 17 years of delivering culinary excellence in Port Douglas, Harrisons is known for setting the standard in fine dining, offering daily specials crafted from the best seasonal Australian produce, complemented by an extensive wine and beverage list.

We’re excited to offer an opportunity for an experienced and professional Team Leader to join our passionate team. You’ll be part of a fast-paced, dynamic environment, working with a small group of dedicated professionals who are committed to delivering the highest level of service.


Position Summary: 


Be the connecter and facilitator of collective power and lead the restaurant service period, tending to the guests and exceeding their expectations 
Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
Assist with the bar related tasks if required
Ensure the restaurant is adequately stocked and clean at all times
Welcome and engage with guests throughout the complete food and beverage experience 
Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements
Support the Food and Beverage team in general operational tasks 
Be a confident and welcoming team leader, creating a community that empowers your team to grow and reach their potential
 

About You: 


An up-to-date RSA 
Relevant experience in a similar role 
Working rights in Australia 
Enthusiastic to escalate your career 
Self-motivated, driven and energized in a fast-paced environment 
Armed with smart solutions and a can-do attitude 
 


Our Benefits:

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Sheraton is part of Marriott International's Premium portfolio, which has committed to putting people first for +0+ years. Apply now!




Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.