Field Service Mechanic A

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal

Founded in 1+65, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.5 billion as of December 31, 2024. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 450+ locations and has approximately 7,700 employees in North America.

Job Purpose

As a Field Service Mechanic A, you are a master technician and will assume a leadership role in product knowledge and standards of quality within the branch. You will serve as a go-to resource for utilizing your mechanical expertise to ensure Herc fleet remain in proper operating condition on our customer jobsites, at all times. Field Service Mechanics are dispatched to local jobsites at various times of the day and work independently without direct supervision. This provides the opportunity to build positive relationships with customers all while supporting the growth and improvement of your community.

What you will do...

Develop and maintain a consistent schedule of performing preventative maintenance of all Herc owned fleet at long term customer job sites
Oversee and conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services
Diagnose and repair heavy equipment as required to ensure proper operating condition at the job site
Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems
Recondition and replace assorted parts to return equipment to a safely functioning state
Educating customers on proper use of equipment to avoid future breakdowns
Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until your next scheduled visit
Adhere to all safety guidelines posted at active jobsite where repairs and maintenance are completed
Maintain work area on jobsite in a clean and organized manner
Produce timely and detailed service reports and repair logs
Follow all company’s filed procedures and protocols
Build positive relationships with customers
Perform additional duties as assigned

Requirements

Highschool diploma or equivalent
Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment
Ability to understand detailed technical schematics, owner manuals, and product warning labels
Ownership of sufficient selection of hand and air/electric tools to complete most repairs and services
Ability to be on call to support operational needs
A valid driver’s license

Skills

Ability to drive/operate multiple types of vehicles and equipment
Ability to follow up with customers in a timely manner
Ability to handle assorted tools properly and safely
Ability to safely lift up to 50 LBs
Attention to detail
Customer service skills to naturally converse with jobsite foreman
Flexibility to adapt to changing needs on an active jobsite
Interpersonal skills to communicate effectively and efficiently
Must possess solid written and verbal communication skills and be able to perform basic computer operations such as opening and closing work orders
Solid and proven computer skill set to enter work orders
Understanding the importance of time management
Works and communicates effectively with all levels of the company