Field Service Technician

Job description
Department: Service

Location: United Kingdom

Compensation: £28,000 - £35,000 / month

Description

NCH are hiring for a Service and Warehouse operative to work with our PureSolve brand in the East Midlands, based out of the depot in Northampton.
The role will include providing technical and service assistance to PureSolve clients and line managers to ensure all products, breakdowns, technical queries and services are performed on time, as well as assisting with duties in the Northamptonshire warehouse one day per week.

Key responsbilities

KPIs:
• Accurate and timely completion and submission of any required reporting.
• Maintenance of Company provided equipment

Key Accountabilities:
• As part of a team of Technicians carry out the repair and servicing of machines through your designated territory
• Prepare products ready for despatch
• Receive deliveries and arrange collections of waste off site ensuring compliance with health and safety policies and procedures
• Repair and refurbish degreasing equipment
• Warehouse duties will include receiving deliveries, booking goods in, managing any waste and necessary drum cleaning, packing small consumable items and any other duties as required

Skills, Knowledge and Expertise
• Must possess a current full driving licence
• Mechanical and electrical understanding required
• Ability to use power tools, ensuring conformance to health and safety requirements.
• Good knowledge of Health and Safety policies and practices is essential.
• An Engineering background would be desirable, plus any relevant warehouse experience.
• Previous customer service experience desirable.
• Proficiency in using Microsoft Office Suite applications, using tablets and 'apps', customer relationship management software and sales order management systems.
• Flexible as there may be a requirement to work away from home and at short notice weekends or hours outside of the normal working day.

Benefits

Excellent OTE potential of 30-35k
Company Pension
25 days holiday + Bank Holidays
4 x salary life insurance
Company Sick Pay
Comprehensive training and learning opportunities
Discounts on numerous leisure, financial and retail products
Technology Scheme
Employee Assistance Programme
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