Financial Services Specialist
- Category: Accountant Jobs
- Location: Ainslie, Australian Capital Territory
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 17K to 27K
- Published on: 2025/09/21
About Us
At Australia And New Zealand Banking Group Limited, we're shaping a world where people and communities thrive. Driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
The Role
As a Financial Services Specialist, you'll play a key role in delivering exceptional customer experiences by adopting a positive relationship-based approach that demonstrates passion for identifying and prioritising the complete financial needs of customers.
Key Responsibilities:
• Serve customers directly, having needs-based conversations
• Manage them through the associated property purchasing journey
• Provide support to more junior solutions and service staff for complex customer needs
Requirements
Exceptional customer focus - retail experience is an advantage
Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
Ability to multi-task and highly adaptable to change and ambiguitySound understanding of compliance
Excellent communication and interpersonal skills
About You
We're looking for someone with a growth mindset who is passionate about delivering exceptional customer experiences. If you have most of these skills in your toolbox, we'd love to hear from you.
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