Flipkart Jobs In Lucknow
- Category: Fresher Jobs
- Location: Lucknow, Uttar Pradesh
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 23K to 28K
- Published on: 2025/09/20
Senior Manager
Job description
• Lead a large Fulfilment centre with 1500 employees and be accountable for for end to end planning, operations and performance management of the facility
• Accountable for performance metrics on Customer experience, Reliability, Cost and Process controls. Identify root causes / improvement areas and work collaboratively to improve performance
• Strategize the implementation of the business plan by communicating goals and managing staffing and scheduling, assigning duties and overseeing workloads in order to achieve Outbound Function goals
• Identify patterns, analyze trends, assess and understand events, integrate information from teams (Site & Central Teams) to ensure forward planning and prevent or minimize impact on performance
• Drive the selection and implementation of process improvement & cost optimization projects by analyzing the Performance Metrics with a vision to enhance customer experience
• Identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of on roll team members
• Balance the short term and long-term goals and drive right decision making and performance culture
• Lead all communication and collaboration with cross functional teams to maximize the Outbound Performance
• Continually raise the bar on quality and safety standards in the Fulfilment centre
• Ensure the execution of Operations in line with SOPs
• Adhere to Company standards and policies in addition to all regulatory requirement
What you ll need:
Minimum Qualification Requirements
• MBA from a premier institution
• Relevant knowledge and experience in large scale operations
• Proven experience in Planning, Problem Solving, Innovation, Stakeholder Management & data based working. Experience in process improvement and cost optimization will be added benefit
Skill Set Requirement
• Teamwork & Leadership
• Problem Solving & Decision Making
• Stakeholder Management & Project Management
• Conflict Management
• Situational & Strategic Thinking
• Execution Excellence
• Analytical skills & data management
• Proficient Communication Skills (Verbal & Written)
• Adaptability to Change
RoleOperations Manager
Industry TypeInternet
Functional AreaCustomer Success, Service & Operations
Employment TypeFull Time, Permanent
Role CategoryOperations
Education
UG :Any Graduate
Related jobs
-
Apna Job In Lucknow
Customer Relationship Executive( Work from home) Full Job Description Responsibilities of candidates include: * coordinate front desk activities * distributing correspondence * redirecting phone calls More about this Receptionist / Front Office Execu...
-
Security Guard Jobs In Lucknow
Security Guard Full Job Description We required security guards . Armed , unarmed or both. Job Type: Full-time Salary: ₹8,000.00 – ₹10,000.00 per month Schedule: • Flexible shift Education: • Secondary(10th Pass) (Preferred) Experience: • total work:...
-
Waiter Jobs In Lucknow
Waiter Summary To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of...