Floor Houseperson

Qualifications
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
Knowledge of proper chemical handling
Responsibilities
Be available to work a flexible schedule, including weekends, holidays, and varied shifts
Handle guest complaints ensuring guest satisfaction
Maintains standards of quality and cleanliness throughout daily assignments
Observes all house and safety rules, housekeeping procedures, and security procedures
Cleans and services assigned public spaces according to franchise and hotel standards
Returns and restocks cart at end of shift
Complete additional deep cleaning / seasonal cleaning functions as scheduled
Other duties as assigned
Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness
Responsible for reporting any maintenance deficiencies and handling guest requests or complaints
Ensures the confidentiality and security of all guest rooms
Job description
ABOUT THE TEAM

Shaner Hotel has amazing opportunities at our brand-new Springhill Suites Jacksonville Beach Oceanfront. This 156-all suite hotel is located directly on Jacksonville Beach and next door to the Jacksonville Beach Fishing Pier. This custom designed hotel with breath taking views, along with an oceanfront restaurant and bar is the perfect blend of elegance and style.

ABOUT US

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

JOB DESCRIPTION
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping procedures, and security procedures.
• Cleans and services assigned public spaces according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications
• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.