Food & Beverage Attendant (Part time)

Job details
Job type
Part-time
Shift and schedule
Weekend availability
Rotating roster
Shift work
Public holidays
 
Location
Greater Adelaide SA
 
Benefits
Pulled from the full job description
Parental leave
Birthday leave
 
Full job description
At Crowne Plaza Adelaide our goal is to make business travel work. We look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too! We're on the lookout for talented Food & Beverage Attendants to join our team in a part-time capacity.
As a Food & Beverage Attendant, you’re a helpful host, a local expert, and a proud brand ambassador. You will be trained and engaged in food and beverage services across our restaurant, bar, room service and conference and events. You’ll be on a rotating roster to ensure you continue to build on knowledge and skills in all areas and meet the needs of our guests and business.
A little taste of your day-to-day:
Creating a warm welcome for every single guest that sets the tone for their experience with us
Be a host to our guests knowing what’s happening in the city and the hotel; keeping up to date with events, groups and hotel information such as guest feedback
Knowing the Crowne Plaza brand and being an advocate for our most loyal guests
Preparing and serving beverages, which may include coffee and cocktails, to high standards
Taking guest orders, making menu recommendations and highlighting promotions. Maximise upsell and suggestive selling opportunities
Working closely with the kitchen team to deliver a truly seamless food service
Set up and pack down and food & beverage service across our conference and events
Handling credit and payment transactions in a secure manner
Be a responsible team player – comply with our WH&S, HACCP and crisis management policies and be a supporter for a greener hotel environment
Minimising waste and keeping your supervisor or duty manager in the loop about any faulty or unsafe equipment, low supplies, or safety incidents
Ensure that facilities and equipment are cleaned, tidy and properly stocked according to anticipated business volume
Helping your team to share the workload and with other duties as required
What we need from you:
We are looking for energetic and approachable people, with excellent communication skills, and a can-do attitude! You will also have:
Experience - previous experience working in a hotel or restaurant
Knowledge of local spirits, wines and produce will set you apart
Articulate - a great communicator, you'll be warm, welcoming, and easy to talk to
Your strong attention to detail and problem-solving skills will turn issues into opportunities so every guest leaves with great memories
The strength to lift, push and pull big objects up to 23 kg, which can also involve bending and kneeling
The flexibility to work across a rotating roster including nights, weekends and public holidays
Compliance - Responsible Service of ******* Certification (Nationally Accredited) & Food Safety Certificate
Must meet the legal requirement to work in Australia without limitations or restrictions

What you can expect from us:

Let’s #GoFurtherTogether and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a range of benefits that support you throughout your IHG career journey

Freshly laundered uniform
Proactive paid wellbeing days
Paid birthday leave - hip hip hooray!
Enhanced parental leave
Some of the best discounts across our IHG Hotels & Resorts for accommodation and food & beverage
A massive discounts platform for all your favourite brands and retailers - to help your salary go further
Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.



Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

 
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