Fraud Prevention and Risk Management Professional

About Us

Hills Bank is a leading financial institution dedicated to providing exceptional services to our customers. Our commitment to excellence extends to our employees, who are our most valuable assets.

Job Description

The Fraud Department Manager plays a critical role in ensuring the integrity of our banking operations. This position involves overseeing the Bank's Fraud Management Program, including fraud risk assessment reviews, data analysis, and reporting. The successful candidate will provide guidance on emerging fraud threats and trends, assist with awareness campaigns, and manage Department staff.

Key Responsibilities
• Develop rules to prevent and detect fraud by researching patterns and tracking confirmed fraudulent transactions.
• Generate reports identifying trends and potential fraud activities by monitoring Bank reporting systems.
• Support the development of information reporting to enhance visibility of fraud events and losses.
• Inform Senior Management of all fraud-related activities and concerns, providing mitigation plans as needed.
• Lead the continuous development and implementation of fraud risk processes, systems, tools, policies, and procedures to minimize fraud losses.
• Provide training on fraud prevention measures and raise awareness about potential risks.
• Lead the Bank's Fraud Committee, representing various business units throughout the bank.
• Serve as a fraud subject matter expert, conducting research and responding to inquiries and referrals from Bank personnel.

Leadership and Development
• Provide oversight and direction to Fraud Department team members.
• Coach, mentor, and develop staff, including new employee onboarding and career development planning.
• Create a workplace culture consistent with Hills Bank's organizational goals.
• Maintain transparent communication through department meetings, one-on-one meetings, and regular interpersonal communication.