Fresher Student | International |amp| Domestic Voice | Fixed|

  • Category: BPO Jobs
  • Location: Bengaluru , Karnataka
  • Job Type: Full Time / Part Time
  • Salary: Estimated: $ 22K to 29K
  • Published on: 2025/09/20

Dear Aspirant,

Hiring for Domestic Customer Support Associate

Spot Offer.

One day Interview Process

For more information

Contact HR Srikanth +686667520

Email to HIDDEN TEXT

Roles and Responsibilities :
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members.
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Assist in training junior Customer Support Representatives.

Requirements and Skills
• Understanding of how CRM systems work
• Excellent communication and problem-solving skills
• Multi-tasking abilities
• Patience when handling tough cases
• Graduates and Undergraduates both can apply

For more information

Contact HR Srikanth +686667520

Email to HIDDEN TEXT


Company Name: Black And White Business Solutions Private Limited
Login to Apply

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