Front Desk Agent
- Category: Hotel Jobs
- Location: Saskatoon, Saskatchewan
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 24K to 25K
- Published on: 2025/09/16
Front Desk agents at our company are responsible for greeting customers and clients in a professional, punctual manner, answering questions and directing them to the appropriate department. Front Desk Agents must be capable of multitasking and quickly responding to any security or safety concerns that arise. This position involves working in a fast-paced environment and is a great starting point for someone who is just entering the workforce.
Responsibilities:
Provide support to guests and employees for all front desk needs.
Respond to inquiries about services and amenities.
Arrange for maintenance and repairs.
Assist with rental transactions.
Administer guest complaints and concerns.
Summary
As a Front Desk Agent, you will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. Utilizing core skills in customer service, front desk operations, and guest services, you will handle inquiries, reservations, and requests efficiently. Your premium skills in multilingual abilities and phone etiquette will enhance communication with a diverse clientele, creating a welcoming atmosphere. With a background in hospitality and experience with multi-line phone systems, you will contribute to maintaining a high standard of service and guest satisfaction in a fast-paced hotel environment.
Job Types: Full-time, Permanent
Pay: From $16.25 per hour
Additional pay:
Overtime pay
Benefits:
Dental care
Extended health care
Life insurance
Vision care
Flexible language requirement:
French not required
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Night shift
On call
Weekends as needed
Ability to commute/relocate:
Saskatoon, SK: reliably commute or plan to relocate before starting work (required)
Experience:
Customer service: 1 year (preferred)
Work Location: In person
Related jobs
-
Guest Service Agent
Guest Services Agent – Holiday Inn Express & Suites Saskatoon Centre Exciting news! A fantastic job opportunity as a Guest Services Agent has just opened up in Saskatoon at the Holiday Inn Express & Suites Saskatoon Centre! The Guest Service ...
-
Front Desk Agent
The Woodland Inn provides visitors to Meadow Lake with the best accomodation available. Our staff are known for being courteous and welcoming. As a locally owned and operated hotel, our standards are kept high for both comfort and cleanliness. All ap...
-
Guest Service Agent
Guest Services Agent – Holiday Inn Express & Suites Saskatoon Centre Exciting news! A fantastic job opportunity as a Guest Services Agent has just opened up in Saskatoon at the Holiday Inn Express & Suites Saskatoon Centre! The Guest Service ...