Front Desk Clerk

Job highlights
Identified by Google from the original job post
Qualifications
The ideal candidate will have strong communication skills, a passion for hospitality, and a commitment to delivering excellent guest experiences
Strong customer service skills and the ability to manage guest requests with professionalism and care
Excellent phone etiquette and communication abilities
Knowledge of hospitality management practices and procedures is helpful
Ability to assist with laundry tasks as needed, including washing, folding, and stocking
Drug-Free Workplace: 1st Choice Inn is committed to maintaining a drug-free environment for all employees
Rawlins, WY 82301 (Required)
Benefits
Pay: $13.00 - $14.00 per hour
Expected hours: 16 per week
Employee discount
Paid time off
8 hour shift
Every weekend
Weekends only
Responsibilities
Position: Front Desk Clerk (Weekend Shift: Saturdays and Sundays, 3 PM - 11 PM)
In this role, you'll be the first point of contact for our guests, providing exceptional service and creating a welcoming atmosphere
This position also requires assisting with hotel laundry duties
Greet guests upon arrival, offering helpful information about the hotel's amenities and services
Check guests in and out, process payments, and manage reservations
Respond to phone calls, emails, and guest inquiries promptly and professionally
Assist guests with requests or concerns during their stay to ensure satisfaction
Keep the front desk area clean, organized, and well-stocked
Assist with hotel laundry tasks, including operating washers and dryers, washing, folding, drying, and stocking inventory
Collaborate with other hotel departments to meet guest needs and exceed expectations
Must be available to work weekends (Saturdays and Sundays, 3 PM - 11 PM)
Job description
About Us:
1st Choice Inn is a professional hotel dedicated to superior hospitality. We foster an agile and welcoming work environment, ensuring excellence for both our guests and staff. As a team, we are committed to creating a seamless, enjoyable experience for everyone who walks through our doors. (Training available).

Position: Front Desk Clerk (Weekend Shift: Saturdays and Sundays, 3 PM - 11 PM). Beginning Mid February.
Workplace: Drug-Free Environment

Overview:
We are looking for a motivated and customer-focused Front Desk Agent to join our team. In this role, you'll be the first point of contact for our guests, providing exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a passion for hospitality, and a commitment to delivering excellent guest experiences. This position also requires assisting with hotel laundry duties.

Responsibilities:
• Greet guests upon arrival, offering helpful information about the hotel's amenities and services
• Check guests in and out, process payments, and manage reservations
• Respond to phone calls, emails, and guest inquiries promptly and professionally
• Assist guests with requests or concerns during their stay to ensure satisfaction
• Keep the front desk area clean, organized, and well-stocked
• Assist with hotel laundry tasks, including operating washers and dryers, washing, folding, drying, and stocking inventory
• Collaborate with other hotel departments to meet guest needs and exceed expectations

Requirements:
• Previous experience in a front desk or guest services role is a plus, preferably in a hotel or resort environment
• Strong customer service skills and the ability to manage guest requests with professionalism and care
• Excellent phone etiquette and communication abilities
• Knowledge of hospitality management practices and procedures is helpful
• Ability to assist with laundry tasks as needed, including washing, folding, and stocking
• Must be available to work weekends (Saturdays and Sundays, 3 PM - 11 PM)
• Drug-Free Workplace: 1st Choice Inn is committed to maintaining a drug-free environment for all employees

Why Join Us?
This is a fantastic opportunity to work in a dynamic hospitality setting, interact with guests from diverse backgrounds, and be a key part of a team that prioritizes guest satisfaction. If you're passionate about providing exceptional service in a fast-paced environment and don't mind lending a hand with laundry duties, we would love to hear from you. Apply now to become part of the 1st Choice Inn team!

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Expected hours: 16 per week

Benefits:
• Employee discount
• Paid time off

Schedule:
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Weekends only

Ability to Commute:
• Rawlins, WY 82301 (Required)

Work Location: In person