Front Desk Coordinator |Full Time w| Benefits|

Job highlights
Identified by Google from the original job post
Qualifications
One (1) year of Physical Therapy/Medical office experience
Ability to communicate to customers, co-workers and management in a professional/courteous manner
Current or recent experience in a medical practice assuring compliance with federal, state and local regulations and guidelines
Must work well within a team environment
Excellent interpersonal and communication skills
Proficiency in the Google Suite platform and ability to learn new programs quickly
High school diploma or GED is required
Benefits
Vacation & Paid Time Off Benefits
401(k) Retirement Savings
Health Insurance/Dental/Vision
Flexible Spending
Free Life Insurance
AFLAC
NY 52+ College Savings Program
Pet Insurance
Identity Theft Insurance
$1+-$21/ hour
Responsibilities
Days & Hours: Monday/Wednesday/Friday 8am-430pm and Tuesday/Thursday 11am-730pm, occasional weekend work required
Welcomes patients and visitors with an upbeat attitude and a warm and inviting smile - in person or on the telephone; answering or referring inquiries
Demonstrate a high level of customer service at all times
Patient’s satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
Generate a compilation of reports, logs and lists including but not limited to authorization and verifications with a high level of accuracy
Ensure co-pays are tallied and reconciled and control credit extended to patients
Call treating physicians to obtain updated prescriptions for treatment by Occupational and Physical Therapists
Obtains Plan of Cares from treating physician and update system
Set up a new /returning patient case in Theraoffice which includes obtaining new demographic information and all existing insurance information
Keeps patient appointments on schedule by notifying Clinicians of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays
Ensures availability of treatment information by filing and retrieving patient records
Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs
Maintains a working knowledge of Metro, rules and policies, and works to ensure the compliance with the stated parameters
Perform other duties and assignments as required
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
Perform other duties and assignments as required
Job description
Job Type

Full-time

Description

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.

Metro Physical & Aquatic Therapy has immediate opening for Front Desk Receptionists! Come be a part of a growing organization in a progressive, supportive, and innovative team!

Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career? Are you interested in delivering compassion, excellence, and reliable service to patients? We want you to apply your energy and skills t become an integral part of a caring, professional team that provides the highest quality care to our patients.

Days & Hours: Monday/Wednesday/Friday 8am-430pm and Tuesday/Thursday 11am-730pm, occasional weekend work required

What We Offer!
• Vacation & Paid Time Off Benefits
• 401(k) Retirement Savings
• Health Insurance/Dental/Vision
• Flexible Spending
• Free Life Insurance
• AFLAC
• NY 52+ College Savings Program
• Pet Insurance
• Identity Theft Insurance

Essential Functions
• Welcomes patients and visitors with an upbeat attitude and a warm and inviting smile - in person or on the telephone; answering or referring inquiries.
• Demonstrate a high level of customer service at all times. Patient’s satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Generate a compilation of reports, logs and lists including but not limited to authorization and verifications with a high level of accuracy.
• Ensure co-pays are tallied and reconciled and control credit extended to patients.
• Call treating physicians to obtain updated prescriptions for treatment by Occupational and Physical Therapists.
• Obtains Plan of Cares from treating physician and update system.
• Set up a new /returning patient case in Theraoffice which includes obtaining new demographic information and all existing insurance information.
• Keeps patient appointments on schedule by notifying Clinicians of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Maintains a working knowledge of Metro, rules and policies, and works to ensure the compliance with the stated parameters. Perform other duties and assignments as required.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
• Perform other duties and assignments as required.

Requirements
• One (1) year of Physical Therapy/Medical office experience
• Experience with an EMR System a plus
• Ability to communicate to customers, co-workers and management in a professional/courteous manner.
• Current or recent experience in a medical practice assuring compliance with federal, state and local regulations and guidelines.
• Must work well within a team environment.
• Excellent interpersonal and communication skills
• Proficiency in the Google Suite platform and ability to learn new programs quickly.
• One year of experience in a customer service-oriented is strongly desired.
• High school diploma or GED is required

Salary Description

$1+-$21/ hour