Front Desk Executive

Location
Noida, Uttar Pradesh
 
Full job description
Front Desk Operations:

Job Overview:

We are seeking a dynamic and friendly Front Desk Executive / Receptionist to be the face of our co-working space. This role is pivotal in creating a welcoming and efficient environment for members, visitors, and staff. You will be the first point of contact for our community and play a key role in delivering a positive customer experience while supporting day-to-day front office operations.

Key Responsibilities:

Front Desk Operations:

Manage front desk activities, including answering phone calls, responding to emails, and handling inquiries.
Greet and welcome all members and visitors with warmth and professionalism.
Maintain the reception area, meeting rooms, and common areas to ensure cleanliness and organization.
Facility Coordination:

Coordinate with housekeeping, security, and facility teams for smooth daily operations.
Keep in continuous touch with the Facility Manager regarding building maintenance and operations.
Member and Visitor Management:

Manage member check-ins, visitor logs, and access control.
Handle incoming and outgoing couriers and packages efficiently.
Scheduling and Administrative Support:

Assist in scheduling and managing meeting rooms and event spaces.
Support onboarding of new members and provide them with essential information.
Assist with administrative tasks, data entry, and maintaining records.
Issue Resolution and Community Engagement:

Escalate issues and feedback to the appropriate teams for timely resolution.
Promote community events and support community engagement activities.
Client and Broker Interaction:

Conduct continuous follow-ups with brokers and potential clients, including calling, emailing, and providing tours of the building.
Key Requirements:

Proven experience in a similar front office, receptionist, or customer service role (preferably in hospitality or co-working).
Excellent verbal and written communication skills.
Warm, approachable personality with a customer-first attitude.
Strong organizational and multitasking skills.
Proficiency in MS Office and basic tech tools (experience with CRM or coworking platforms is a plus).
Ability to remain calm and composed in a fast-paced environment.
Minimum qualification: Graduate in any discipline.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

Day shift
Work Location: In person