Front Desk Executive-fitness Studio

**Duties and Responsibilities**:

- Provide exceptional customer service experience to all members, non-members and users of the facility
- Enrolling new members and assisting current members with their queries
- Greeting members and users of the fitness center as they come through reception
- Checking in members and verifying memberships
- Registering prospective members and guiding them to the correct person
- Providing information on classes and availability
- Handling questions about cancellation of membership
- Ensuring that adequate stocks of information, packs and leaflets are available at reception for interested parties
- Ensuring the safety and security of visitors, members and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Fitness Centre
- Serving customers, taking money for activities and accurately accounting or transactions at the end of each shift
- Welcoming members and visitors to the fitness center and providing accurate information concerning programmes and activities
- Creating an excellent first impression of the fitness center by providing a warm welcome, tidy appearance and pleasant manner at all times
- Handling telephone enquiries, recording messages from incoming calls and transferring calls
- Maintaining a clean and tidy environment, both behind and in front of the counter
- Recording and keeping clear and accurate records of all queries, complaints, lost property and repairs and ensuring the information is delegated to, and resolved by, the relevant department
- Cashing up and banking at the end of each shift and ensuring that shifts are balanced accurately completing relevant documentation
- Undertake other duties, of a similar professional nature and commensurate with the role, at the request of the Fitness Centre Manager
- Ensure documentation of each client
- All the works which are part of operations
- Follow up with clients
- Well versed in computer
• *Additional**
- Committed to working within a framework that encourages equality of opportunity and diversity
- Supportive of the Aims and Purposes of Fitnenss center.
- Ability to attend work during evenings and weekends.
- Committed to ensuring the safety or members and guests at all times
- Uphold safe and efficient workplace policies and practices
- Undertake supervision and training
- Maintain records, and compile monitoring data as requested
- Maintain all the documents of the client and send it to Head Office
- Maintain all the invoice and file and send to Head Office
• *Salary**: -18K to 20K (Depending on experience and skill set)

Experience for manager: - Fresher, 1-2 years of Experience at the Front Desk preferred

Job Location: - Noida, Greater Kailash and Green Park.

Feel free for any query at 8527050267
• *Salary**: ₹18,000.00 - ₹20,000.00 per month