Front Desk Executive For US Hotels

Global health One Pvt Ltd

VIRTUAL FRONT DESK SERVICE PROVIDER FOR HOTELS

Job Title : VIRTUAL FRONT DESK AGENT For U.S. Based Hotels

-- >Job Duties and Responsibilities

- Virtual check in/check out.

- Coordinating with the ground staff of the Hotel.

- Answer and address incoming phone calls in a timely and polite manner

- Clearly determine the purpose of the call. Efficiently manage multiple phone calls.

- Deal with queries and provide correct information

- Take reservations

- Handle modifications or cancellations of existing reservations

- Handle and resolve guest complaints

- Be able to answer any questions relevant to a guest's reservation, hotel amenities, driving

directions, area information, billing questions, etc.

-Take and deliver messages accurately and completely.

-- >Qualifications

- High school diploma

- knowledge of administrative and clerical procedures

- knowledge of computers and relevant software applications

- knowledge of customer service principles and practices

- Be able to work overnight

Skills

- Strong Verbal and Written communication skills (English)

- Attentive listener

- Professional personal presentation

- Customer service oriented

- Organized

- Stress tolerance

- Show Initiative

- Problem solver

Available shifts: (7:00AM -3:00PM, 3:00PM - 11:00PM & 11:00PM - 7:00AM)

(6 days working a week, rotational week off)

"Candidate should be flexible to do any given shift"

Location : Surat

Salary : 16,000-25,000

Salary is no bar for right candidate

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹16,000.00 - ₹25,000.00 per month

Schedule:

Day shiftEvening shiftFlexible shiftMorning shiftNight shiftRotational shift

Supplemental pay types:

Overtime payPerformance bonusShift allowanceYearly bonus

Ability to commute/relocate:

Dindoli, Surat - 3+4210, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Higher Secondary(12th Pass) (Preferred)

Experience:

total work: 1 year (Preferred)

Language:

English (Required)