Front Desk Manager
- Category: Receptionist & Front office Jobs
- Location: Kochi, Kerala
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 19K to 33K
- Published on: 2025/09/21
• *Job Description: Front Desk Manager at a Dental Clinic**
• *Position Overview:**
We are seeking a skilled and proactive Front Desk Manager to join our team. The Front Desk Manager plays a crucial role in ensuring smooth operations and exceptional patient experiences. This role requires strong organizational skills, leadership abilities, and a customer-centric approach to managing the front desk activities.
• *Key Responsibilities:**
1. **Patient Reception and Check-In:**
- Greet patients warmly and ensure a friendly and professional front desk atmosphere.
- Manage patient check-ins, verify insurance information, and collect necessary paperwork.
2. **Appointment Scheduling:**
- Coordinate and schedule patient appointments efficiently using practice management software.
- Confirm appointments and manage the appointment calendar to optimize patient flow.
3. **Billing and Financial Transactions:**
- Process patient payments, co-pays, and insurance claims accurately.
- Address patient billing inquiries and resolve any discrepancies promptly.
4. **Patient Communication:**
- Handle patient inquiries via phone, email, and in person, providing accurate information and excellent customer service.
- Educate patients on dental procedures, services, and post-treatment care instructions.
5. **Office Administration:**
- Maintain office supplies and ensure equipment is in working order.
- Coordinate with dental assistants and clinicians to facilitate smooth patient transitions.
• *Qualifications:**
- Proven experience as a Front Desk Manager or similar role in a healthcare setting is preferred.
- Freshers with relevant education are encouraged to apply.
- Strong leadership skills with the ability to motivate and supervise a team.
- Excellent communication and interpersonal skills.
- Detail-oriented with the ability to multitask and prioritize tasks effectively.
- Knowledge of dental terminology, procedures, and insurance protocols is preferred.
• *Join Our Team:**
If you are a dedicated professional with a passion for patient care and a knack for managing front desk operations, we encourage you to apply. Help us continue to deliver exceptional dental care experiences to our patients every day.
• *Application Instructions:**
Please submit your resume outlining your relevant experience and why you are interested in joining our dental clinic team. Interested candidates please send your resume to ++1+747475743. We look forward to hearing from you
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