Front desk medical receptionist

Job highlights
Identified by Google from the original job post
Qualifications
High School graduate or equivalent
Basic computer knowledge, e.g., Microsoft Office
Accuracy and detail orientation
Positive customer service skills
Well-groomed appearance
Clear and articulate phone mannerisms
Benefits
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Paid time off
Vision insurance
Responsibilities
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts
Maintain patient flow
Provide positive patient relations
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Job description
Benefits :
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis.

Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine.

Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location.

The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts.

Maintain patient flow. Provide positive patient relations.

Responsibilities
• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office.

Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.

Disclosures

i. AFC is an equal opportunity employer.

ii. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles Fair Chance Ordinance and California Fair Chance Act .

AFC conducts criminal history review for this job position and has good cause for doing so. Specifically, given this position requires the employee’s provision of important medical services to all members of the community, AFC faces significant risk to its business reputation if criminal history reviews for applicants are not conducted.

More, criminal history reviews are necessary to protect patients of varying ages and demographics, vulnerable members of the community, AFC staff, and the public at large, as well as to protect patient privacy.

Last updated : 2024-0+-30