Job Description
beBee Careers
Hotel Operations Supervisor
beBee Careers • Sherwood Park, AB, Canada • via BeBee CA
11 hours ago
Full–time
No Degree Mentioned
Apply on BeBee CA
Apply on Trabajo.org - Job Search - Jobs
Job description
Key Responsibilities
• This position is responsible for supervising all hotel departments, ensuring seamless day-to-day operations.
• The successful candidate will handle any guest or staff-related concerns efficiently.
• Familiarity with hospitality software and systems is essential for this role.
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Pomeroy Lodging LP
Front Desk Night AuditorFour Points & Element WestEdmonton
Pomeroy Lodging LP • Edmonton, AB, Canada • via Learn4Good
17 hours ago
Full–time
No Degree Mentioned
Apply on Learn4Good
Job description
Position: Front Desk Night AuditorFour Points & Element WestEdmonton, Alberta
Job Description
As a Night Auditor, you are accountable for balancing and closing the day’s business accurately and timely, preparing the hotel for the next day’s operation, and ensuring all our guests and employees' safety. You have the authority to exceed guest expectations and create a lasting positive impression on each guest. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department.
Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.
Pomeroy Perks
• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after +0 days of continuous full-time employment.
• Pomeroy Stay Travel Program.
Key Focuses
• Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
• Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
• Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
• Efficiently books guest reservations requested by phone, in person, or online.
• Processes payment types such as room charges, cash, checks, debit, or credit and balances and process all credit card batches.
• Completes daily auditing, balancing, and closing procedures accurately and efficiently.
Experience/Passions/Education
• Previous experience in front desk, night audit, or in a hotel is an asset.
• Advanced math and bookkeeping skills.
• Proficient in English.
• Tech-savvy.
Working Conditions
This position will include night shift any day of the week or weekend and the occasional day shift or afternoon or evening shift if needed. This position will require long periods of standing and may require lifting and bending. There will be mostly independent, unsupervised work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
