Front Desk Receptionist

We are looking for a pleasant work from home receptionist to undertake front facing and clerical duties for our company.

The ideal candidate will be friendly, organized, and disciplined, with strong communication skills and the ability to juggle tasks in a fast-paced environment. You should be confident handling client interactions, coordinating tasks with internal staff, and supporting basic bookkeeping functions.

The goal is to make clients and visitors feel comfortable and valued.

Initial Responsibilities

Answer incoming calls and redirect them, create tickets for technicians or take messages and forward to the appropriate technician
Monitor and respond to emails, assign tickets to technicians and schedule appointments as required
Assist with light bookkeeping tasks such as invoicing, payment tracking, and organizing financial records as needed
Prepare shipping labels and distribute them as needed
Provide customer service to clients as required
Keep an eye on some basic alerting tools and notify staff and management as needed
Requirements

Experience as front desk representative, agent or relevant position
Knowledge of office management practices and basic bookkeeping (invoicing, accounts tracking, etc.)
Proficient in English (oral and written)
Basic Computer Skills required (our ticketing system is online), knowledge of MS Office apps (Word, Excel, etc)
Reliable internet connection
Moderate / Other Computer Skills a plus
Attention to Detail
Strong communication and people skills
Good organizational and multi-tasking abilities
Customer service orientation
High School diploma; additional qualifications will be a plus
Job Types: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Benefits:

Casual dress
Dental care
Extended health care
Paid time off
Vision care
Flexible language requirement:

French not required
Schedule:

8 hour shift
Experience:

administrative: 2 years (required)
Work Location: Remote

Application deadline: 2025-06-02
Expected start date: 2025-06-06