Front Desk Receptionist |Evenings |amp| Weekends|

Job highlights
Identified by Google from the original job post
Qualifications
18 years of age or have earned a High School Diploma or GED
1 year of verifiable experience in a Customer Service or Hospitality role
Certifications: CPR, First Aid, and AED certification through the Red Cross, the American Heart Association, or American Safety & Health Institute
Computer proficiency in MS Office including Word, Excel and Outlook; and working knowledge of the member management system, databases, and tools
Benefits
As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay
We provide personal and professional support, training and development and flexible employment opportunities
Compensation: $15 per hour
Brand: HealthFitness
We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more
Responsibilities
This position will support the Front Desk Director and Front Desk Manager in front desk operations, delivering a positive experience and exceptional customer satisfaction for Walton Family Whole Health & Fitness members, guests, and other stake holders
Schedule: Evenings/Weekends, 1pm-+pm
Greet, engage with, and be attentive to Walton Family Whole Health & Fitness members and guests, practicing a positive, hospitality focused mindset
Be knowledgeable and able to provide accurate program, services, and membership information as well as answer questions regarding all WFWH&F offerings
Support marketing/promotional campaigns to drive awareness and interest among the Walmart/Sam's Club associate community
Assist with all front desk administrative duties, membership enrollment processes, check-in/check-out procedures, and tracking or record keeping
Demonstrate proficiency in navigating a member management system (ClubAutomation) including identifying and troubleshooting account errors
Efficiently respond to client and participant requests, comments, or concerns in a friendly and helpful manner and bring issues to timely and appropriate resolution
Maintain an up-to-date, specific knowledge on participant and facility policies as appropriate, including Emergency Action Responses
Be able to recognize and respond to Educate participants on policies and procedures
Maintain effective relationships with department teams and participate in internal programs and special events including regular staff meetings and trainings
Opening and/or closing duties
Other duties as needed/assigned
Job description
HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

We are seeking a full-time, 40 hpw, front desk receptionist! This position will support the Front Desk Director and Front Desk Manager in front desk operations, delivering a positive experience and exceptional customer satisfaction for Walton Family Whole Health & Fitness members, guests, and other stake holders.

Schedule: Evenings/Weekends, 1pm-+pm

Key Accountabilities
• Greet, engage with, and be attentive to Walton Family Whole Health & Fitness members and guests, practicing a positive, hospitality focused mindset.
• Be knowledgeable and able to provide accurate program, services, and membership information as well as answer questions regarding all WFWH&F offerings.
• Support marketing/promotional campaigns to drive awareness and interest among the Walmart/Sam's Club associate community.
• Assist with all front desk administrative duties, membership enrollment processes, check-in/check-out procedures, and tracking or record keeping.
• Demonstrate proficiency in navigating a member management system (ClubAutomation) including identifying and troubleshooting account errors.
• Efficiently respond to client and participant requests, comments, or concerns in a friendly and helpful manner and bring issues to timely and appropriate resolution.
• Maintain an up-to-date, specific knowledge on participant and facility policies as appropriate, including Emergency Action Responses. Be able to recognize and respond to Educate participants on policies and procedures.
• Maintain effective relationships with department teams and participate in internal programs and special events including regular staff meetings and trainings.
• Opening and/or closing duties.
• Other duties as needed/assigned.

Minimum Requirements
• 18 years of age or have earned a High School Diploma or GED.
• 1 year of verifiable experience in a Customer Service or Hospitality role.
• Certifications: CPR, First Aid, and AED certification through the Red Cross, the American Heart Association, or American Safety & Health Institute.
• Computer proficiency in MS Office including Word, Excel and Outlook; and working knowledge of the member management system, databases, and tools.

Compensation: $15 per hour.

Brand: HealthFitness

Come join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran

For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.