Front of House Manager

Full job description
Who we are…
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role…
We have a superb opportunity for a Front of House Manager to join the team. As Front of House Manager, you will be required to ensure every guest receives the ultimate in customer service. You will be an effective communicator, experienced in complaint handling, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting. A minimum of 3 years’ Front Office experience is required at Supervisory level or higher, together with full knowledge of OPERA.

What’s in it for you….
At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
Excellent progression opportunities within the Harbour Hotels Group
Individual and bespoke career and progression pathways
Competitive salary across all roles
Unique on the job training and development with an opportunity for internal promotions within any of our properties.
Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
Access to an exciting benefits and discount platform
Employee Assistance Program
Stylish boutique uniform specially designed for Harbour Hotels
Meals included whilst on duty

If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!

INDMANAGE