Front Office

Job highlights
Identified by Google from the original job post
Qualifications
Insurance experience is not required as we will train the right person with the right skill set
Excellent communication skills written, verbal, and listening
Self-motivated
Detail oriented
Proactive in problem solving
Ability to work in a team environment
Ability to assess customer needs and conduct effective interviews
Property Casualty license must be able to obtain
Life and Health license must be able to obtain
Benefits
Hourly pay based on licenses and experience
Annual bonus
Generous commission schedule for sales
Paid time off (vacation and personal days)
Health, Dental, and Vision benefits
401k retirement plan
Valuable experience
Growth potential/Opportunity for advancement within my office
$35,000 - $50,000 per year
Responsibilities
Answer phones and greet clients
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Job description
Job Title:

Front Office / Customer Service Representative
About Us:

Barry Pope - State Farm Agency, located in Upper Marlboro, MD.
Job Summary:

We are seeking a talented and caring professional to join our team. Insurance experience is not required as we will train the right person with the right skill set.
Responsibilities:
• Answer phones and greet clients.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
What We Offer:
• Hourly pay based on licenses and experience.
• Annual bonus.
• Generous commission schedule for sales.
• Paid time off (vacation and personal days).
• Health, Dental, and Vision benefits.
• 401k retirement plan.
• Valuable experience.
• Growth potential/Opportunity for advancement within my office.
Requirements:
• Customer Service and/or Sales experience preferred.
• Excellent communication skills written, verbal, and listening.
• Self-motivated.
• Detail oriented.
• Proactive in problem solving.
• Ability to work in a team environment.
• Ability to assess customer needs and conduct effective interviews.
• Property Casualty license must be able to obtain.
• Life and Health license must be able to obtain.
Salary:

$35,000 - $50,000 per year