Front Office Agent
- Category: Hotel Jobs
- Location: London, England
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 21K to 32K
- Published on: 2025/09/21
Job description
Reporting to the Front Office Manager, you will be responsible for the accurate and attentive check-in, rooming and check-out of hotel guests, and it is essential that the candidate is proficient and demonstrates the highest level of customer service in line with the Bvlgari Hotel core values. The job holder will provide information and aid to all guests who may need it. Furthermore, the candidate will be expected to co-ordinate room assignments, organize guestroom moves, control sell-out days, supervise upgrades and monitor interfaces.
What we are looking for
The ideal candidate will have an operational knowledge and demonstrated expertise of MARSHA, Opera, Excel, and Word. You are likely to have relevant NVQ or professional qualifications although your technical skills and flexibility will be what sets you apart.
To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry. You will be an impeccably presented individual who possesses excellent customer service skills with your ability to engage with our guests being one of your greatest assets.
We encourage a diverse workforce however you will be required to have a good level of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial.
While we review every application, there may be times when we are not able to respond to each person individually. If you have not heard from us within two weeks, your application has been un-successful on this occasion. However, we encourage you to continue to review our website for future opportunities.
Related jobs
-
Night House Steward
Job description Become a Londoner Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated...
-
Spa Operations Deputy Manager
Job description The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are...
-
Hotel Night Manager | Kents Hill Park
Job description Night Manager at Kents Hill Park • Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) • Aviva Digicare – Free annual healthcare check • Exclusive Benefits and Wellbei...