Front Office Assistant

Job Details
Job Location
ASC - Frisco, TX
Position Type
Full-Time
Salary Range
$18.00 - $23.00 Hourly
Description
Job description:
We are seeking a highly organized and detail-oriented individual to join our team as a Front Office Coordinator and scheduler. In this position you will be responsible for various clinical and administrative responsibilities while ensuring efficient and professional customer service to our patients.

Supervisor: Front Office Coordinator

Supervisory Responsibilities: None



Major Responsibilities/Tasks:

Answer and screens telephone calls in a courteous manner
Schedule patient appointments and procedures according to established policies and procedures
Comfort in speaking to patients regarding reproductive medicine
Obtain accurate demographic and insurance information from patients
Checking patients in and out of the clinic which may include explanation of benefits, collection of time-of-service co-payments, unpaid balances and complete patient intake paperwork
Process and post charges daily
Verify account balances for accuracy and provide information to patients regarding unpaid balances.
Prior authorization for surgical procedures and treatment
Follow up with insurance companies/internal departments to ensure that prior authorizations and other requirements are met in accordance with the treatment plan for patients
Creating and updating patient charts
Document records in appropriate sections of patient charts and keeps patient charts in proper order
Prepare patient charts in advance and complete patient charts when final
Data entry of office visits, consults and surgery including ICD-10 and CPT coding
Maintain files and records in a confidential manner
Maintain organization and efficiency of front office
Maintain patient confidentiality
Perform other related duties as requested or assigned
Qualifications:

High school diploma or equivalent required
Dependable