Front Office Assistant

About Zopper

Zopper is a series C-funded startup in the insurtech space. We enable large B2C businesses to offer insurance to their customers. We do this by fusing insurance and technology seamlessly to provide end-to-end solutions to our Business partners. Based on the need of Business partner, we create the Product i.e. customised insurance plans by partnering with Insurance companies. We then integrate these customised Insurance plans with the tech systems of the Business partners by creating customised APIs on our SAAS platform. Our Sales enablement team which is a large feet on street team enables the last mile sale of insurance by training & supporting the sales teams of our Business Partners. Finally we have an operations & support teams which continues to provide technical & customer support to our Business partners to support them through the cutomer experience journey.

Location - Noida

Roles and Responsibilities

● Provide Front desk reception duties for the office which includes handling all phone calls and manage internal & external customers timely and professionally.

● Receive and greet all visitors in a professional and warm manner

● Develop and maintain a tracking system on all incoming & outgoing mails and courier items for the office

● Assist in General Office administration.

● Assist in the coordination of ad-hoc company functions/events.

● Perform data-entry, documentation, printing and filing duties

● Maintain a proper and user-friendly filling and document control system for recording and tracking of all documents

● Create and maintain useful databases for the department

● Assist in any ad-hoc duties, projects and activities as and when required.

● Liaise with senior administrative assistants or manager to handle requests and queries from senior managers

● Book travel arrangements

● Maintain contact lists

● Order office supplies and research new deals and suppliers

Skills Required:

● Knowledge of office management systems and procedures

● Working knowledge of office equipment, like printers and fax machines

● Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

● Excellent time management skills and the ability to prioritize work

● Attention to detail and problem-solving skills

● Excellent written and verbal communication skills

● Strong organizational skills with the ability to multitask

● Bachelor or Master degree, an additional qualification as an Administrative assistant or Secretary will be a plus

● Minimum 3 years of work experience