Front Office Receptionist

Location: HSR, Sector 7
Department: Administration / Client Services

Job Summary:

As the GRE, you will serve as the face of the company, creating a positive first impression for all visitors, clients, and stakeholders. This role combines exceptional customer service skills with administrative and front-desk responsibilities to ensure a smooth and welcoming experience for everyone entering the head office.

Key Responsibilities:

Front Office & Reception Duties:

Greet and receive all visitors in a professional and friendly manner.
Manage incoming phone calls, direct them to the appropriate departments, and take messages when necessary.
Maintain the reception area, ensuring it is clean, organized, and presentable at all times.
Manage visitor logbooks and ensure proper visitor protocols are followed.
Handle incoming and outgoing couriers and mail.
Guest Relations Duties:

Coordinate and manage appointments, meetings, and client visits with internal teams.
Ensure that guests are offered refreshments and attended to promptly.
Gather client feedback and report issues or suggestions.
Administrative Support:

Maintain calendars, meeting room bookings, and coordination of office events.
Assist with basic data entry, filing, and documentation related to client services.
Support office operations including ordering supplies, printing documents, and scheduling maintenance when required.
Required Qualifications & Skills:

Bachelor’s degree or diploma in hospitality, business administration, or related field preferred.
1–3 years of experience in a front office or guest relations role, preferably in real estate, hospitality, or corporate environments.
Excellent verbal and written communication skills.
Pleasant personality with strong interpersonal skills and a professional appearance.
Proficiency in MS Office (Word, Excel, Outlook) and familiarity with office equipment.
Ability to multitask, stay organized, and handle pressure in a fast-paced environment.
Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Food provided
Health insurance
Provident Fund
Schedule:

Day shift
Work Location: In person