Front Office Supervisor
- Category: Hotel Jobs
- Location: Kakinada, Andhra Pradesh
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 21K to 35K
- Published on: 2025/09/17
Position: Front Office Supervisor/ Duty Manager
Company: Svenska Design Hotels, a European chain of boutique hotels from Sweden
Location: 5-star Luxury Hotel in Kakinada, Andhra Pradesh
Salary: Rs. 2.40 to Rs. 3.60 lakhs per annum
Qualifications: Undergraduate degree/ diploma in hotel management
Experience: Min. 5 years front office experience in hotels essential
Language Skills: Proficiency in English (essential) and Telugu (desirable)
Responsibilities:
• Guest Engagement: Greet and welcome guests with warmth and professionalism, providing personalised assistance throughout their stay, ensuring utmost satisfaction.
• Team Leadership: Supervise and mentor the front office team, fostering a collaborative and service-oriented environment.
• Operational Excellence: Manage guest check-ins, check-outs, and reservations efficiently, ensuring seamless processes. Handle guest concerns promptly and effectively.
• Communication: Demonstrate excellent English communication skills to engage with diverse clientele, responding to inquiries and providing accurate information.
• Hospitality Expertise: Utilise your hospitality degree/diploma to uphold high standards of service, ensuring every guest encounters the unique essence of Svenska Design Hotels.
• Revenue Optimisation: Collaborate with the sales and marketing teams to drive upselling and cross-selling opportunities, contributing to the hotel's financial success.
• Training and Development: Conduct training sessions to enhance team members' skills, ensuring consistent service excellence.
Apply to hr.kakinada@svenskahotels.com with your resume and current/ expected compensation
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