Front Office Team Lead
- Category: Receptionist & Front office Jobs
- Location: Gold Coast, Queensland
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 19K to 27K
- Published on: 2025/10/02
**Job Summary**
Are you an experienced hospitality professional looking for a new challenge? Do you have a passion for delivering exceptional customer service and leading a team to success? If so, we encourage you to apply for the Front Office Supervisor position at our Mercure Hotel.
**About the Role**
In this key leadership role, you will oversee the day-to-day operations of the Front Office, Reservations, and Night Audit functions. You will work closely with the team to ensure that every guest has a memorable experience, from arrival to departure.
**Responsibilities**
Oversee the smooth operation of the Front Office, ensuring that all staff members are working efficiently and effectively
Manage the front desk, responding to guest inquiries and resolving any issues that may arise
Collaborate with other departments to ensure seamless communication and maximum efficiency
**Requirements**
Strong leadership and management skills, with the ability to motivate and inspire a team
Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests
Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
Related jobs
-
Receptionist/Administration
Job Title: Reception & Administration Officer We are looking for a compassionate and caring individual to join our team as a Reception & Administration Officer. The successful candidate will be part of a welcoming, professional and supportive...
-
Reception And Administrative Officer
Our Commitment to Care At St Vincent's Health Australia, we value inclusivity and diversity and acknowledge the importance of creating a work environment that is welcome, safe, fair and impartial. We invite people from all backgrounds to join our car...
-
Frontline Associate
Job description Job Summary The Frontline Associate is a key role in our organization, responsible for delivering exceptional customer service and ensuring the efficient processing of rental transactions. Main Responsibilities Customer Service: Deliv...